Terms and Conditions
Beko Australia and New Zealand Pty Ltd guarantees to the original purchaser to repair, or at its option replace, without charge to the owner for any part which is not of ‘acceptable quality’ within two years of date of purchase.
“No Lemon Guarantee” * if the product fails more than 2 times during the Guarantee period due to the same type failure caused by the same part, we will automatically replace the product with an equivalent product free of charge.
Food Spoilage*
If your product is a fridge or freezer, we will reimburse you for food which due to a valid fault as per our guarantee is spoilt; reimburse you as per the
Up to 200 Litre | $100.00 |
>200 Litre - 400 Litre | $200.00 |
>400 Litre - 600 Litre | $300.00 |
>600 litre | $350.00 |
*Subject to a valid claim under the terms and conditions of this Guarantee
To be eligible for this Guarantee the product must be purchased from an Authorised Reseller in Australia or New Zealand.
What is not covered under this Guarantee
1.Any service calls in which the problem is found not to be caused or related to any defect in the Product. In this instance, the cost of the service call will be charged to you. Examples (but not limited too) of no product fault listed below:
a.Correcting the installation, e.g. levelling of product, adjust- ment of drain crossed or kinked hoses, leakage of hoses if
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ers), noises due to water hammer and/or power supplies.
b.Replacing fuses or correcting house power wiring or house plumbing issues.
c.Failure due to incorrect set up or requiring instructions nor- mally covered in user manual.
d.Blocked pumps, removal of foreign objects/substances from the washing machine, e.g. socks, bra wires, dirt etc.
e.Normal noise or vibration
f.Infestation of pests, insects or vermin
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