8Solution suggestions for problems
Cause
Explanation / Suggestion
Programme cannot be started or selected. |
| |
Machine may have switched to self | Bring your machine to factory settings by turning | |
protection mode due to an infrastructure | ||
the Programme selection knob. (see, Ending the | ||
problem (such as line voltage, water | ||
Programme through Cancelling) | ||
pressure, etc.). | ||
|
Water in the machine.
There may be some water in your machine
when you receive it. This is from the quality It is not harmful to your machine. control process and is normal.
There is water coming from the bottom of the machine.
| - Make sure that the seals of the water inlet hoses | |
There might be problems with hoses or the | are securely fitted. | |
- Tightly attach the drain hose to the tap. | ||
pump filter. | ||
- Make sure that the pump filter is completely | ||
| ||
| closed. | |
Machine does not fill with water |
|
- Tap may be turned off. | - Open the inlet water taps fully. | |
- Water inlet hose might be bent. | - Flatten the water intake hose. | |
- Water inlet filter might be clogged. | - Clean the water intake filter. | |
- The loading door may be ajar. | - Close the loading door. | |
Machine does not discharge water. |
| |
- Water outlet hose might be clogged or | - Clean or flatten the hose. | |
twisted. | ||
- Clean the pump filter. | ||
- Pump filter may be clogged. | ||
| ||
Machine vibrates or shakes. |
| |
- Machine feet might not be adjusted. |
| |
- Transportation safety bolts might have not | - Adjust the machine feet. | |
been removed. | ||
- Remove the transportation safety bolts. | ||
- There may be a small amount of laundry in | ||
- Add more laundry to the machine. | ||
the machine. | ||
- Reduce the amount of laundry in the machine or | ||
- The machine may be overloaded or the | ||
balance the load by hand. | ||
clothes may be distributed unevenly. | ||
- Ensure that nothing touches the machine. | ||
- There machine might be touching a solid | ||
| ||
surface. |
|
Machine stops shortly after the Programme starts.
Machine can stop temporarily due to low voltage.
It will resume operating when the voltage is back to the normal level.
The water being taken in is directly discharged.
Improper position of the drain hose.
Connect the water draining hose as described in the operation manual.
No water can be seen in the machine during washing.
This is not a problem. The water level is not visible from the outside of the machine.
29 - EN
