Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit AC adaptor, then reconnect the base unit AC adaptor.

General use

Problem

Cause/solution

The unit does not work.

LMake sure the batteries are installed correctly

 

and fully charged (page 12).

 

LCheck the connections (page 11).

 

LUnplug the base unit’s AC adaptor to reset the

 

unit. Reconnect the adaptor and try again.

 

LThe handset has not been registered to the

 

base unit. Register the handset (page 38).

 

 

I cannot hear a dial tone.

LThe base unit AC adaptor or telephone line cord

 

is not connected. Check the connections.

 

LIf you are using a splitter to connect the unit,

 

remove the splitter and connect the unit to the

 

wall socket directly. If the unit operates properly,

 

check the splitter.

 

LDisconnect the unit from the telephone line and

 

connect a known working telephone. If the

 

working telephone operates properly, contact

 

our service personnel to have the unit repaired.

 

If the working telephone does not operate

 

properly, contact your service provider/

 

telephone company.

 

 

I do not know how to erase

LThere are unviewed missed calls remaining.

missed call” from the

View them using the following method.

display.

1 {MENU} (center of joystick) i xi

 

 

{SELECT}

 

2 Push the joystick down to search from the most

 

recent call, or push the joystick up to search

 

from the oldest call.

 

 

Programmable settings

 

 

 

Problem

Cause/solution

I have changed the display

LChange the display language (page 14).

language to a language I

 

cannot read.

 

 

 

42For assistance, please visit http://www.panasonic.com/help

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Panasonic KX-TG8231 Troubleshooting, General use Problem Cause/solution, Programmable settings Problem Cause/solution