Useful Information

 

 

Problem

Cause/solution

I cannot page the handset.

LThe called handset is too far from the base unit.

 

LThe called handset is in use. Try again later.

 

 

Caller ID

 

 

 

Problem

Cause/solution

The handset does not

LYou have not subscribed to Caller ID service.

display the caller’s name

Contact your service provider/telephone

and/or phone number.

company to subscribe.

 

LIf your unit is connected to any additional

 

telephone equipment such as a Caller ID box or

 

cordless telephone line jack, disconnect the unit

 

from the equipment and plug the unit directly

 

into the wall jack.

 

LIf your unit is connected to a telephone line with

 

DSL service, we recommend connecting a noise

 

filter between the base unit and the telephone

 

line jack. Contact your DSL provider for details.

 

LThe name display service may not be available

 

in some areas. Contact your service provider/

 

telephone company for details.

 

LOther telephone equipment may be interfering

 

with this unit. Disconnect the other equipment

 

and try again.

 

LThe caller requested not to send caller

 

information (page 23).

 

LIf a call is being transferred to you, the caller

 

information is not displayed.

 

LGenerally, caller information is displayed from

 

the 2nd ring.

 

 

The caller list/incoming

LThe Caller ID number auto edit feature is turned

phone numbers are not

off. Turn it on and try again (page 28).

edited automatically.

LYou need to call back the edited number to

 

activate Caller ID number auto edit.

 

 

I cannot dial the phone

LThe phone number you dialed might have been

number edited in the caller

edited incorrectly (for example, the long

list.

distance “1” or the area code is missing). Edit

 

the phone number with another pattern (page

 

24).

 

 

Time on the unit is shifted.

LIncorrect time information from incoming Caller

 

ID changes the time. Set “Time adjustment

 

off.

 

 

For assistance, please visit http://www.panasonic.com/help

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Panasonic KX-TG8232, KX-TG8231 operating instructions Caller ID Problem Cause/solution