Answering system Problem Cause/solution | Panasonic KX-TG8231

Useful Information

Problem	Cause/solution
The 2nd caller’s	LIn order to use Caller ID, Call Waiting, or Call
information is not displayed	Waiting Caller ID (CWID), you must first contact
during an outside call.	your service provider/telephone company and
	subscribe to the desired service.
	After subscribing, you may need to contact your
	service provider/telephone company again to
	activate this specific service, even if you already
	subscribed to both Caller ID and Call Waiting
	with Caller ID services (CWID).

Answering system

Problem	Cause/solution
The unit does not record	LThe answering system is off. Turn it on (page
new messages.	30).
	LThe message memory is full. Erase
	unnecessary messages (page 31).
	LIf you subscribe to the voice mail service,
	messages are recorded by your service
	provider/telephone company not your
	telephone. Change the unit’s “Ring count”
	setting or consult your service provider/
	telephone company (page 35).

I cannot operate the	LThe base unit or another handset is being used.
answering system with the	Wait for the other user to finish.
handset.	LA caller is leaving a message. Wait for the caller
	to finish.
	LThe handset is too far from the base unit. Move
	closer.

When I try to operate the	LAnother handset is being used. Wait for the
answering system with the	other user to finish.
base unit, the ANSWER	LA caller is leaving a message. Wait for the caller
ON indicator on the base	to finish.
unit flashes for a few
seconds and I cannot
operate the answering
system.

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Image 46

Panasonic KX-TG8231, KX-TG8232 operating instructions Answering system Problem Cause/solution

Contents

Expandable Digital Cordless Answering System With 2 Handsets Making/Answering Calls Supplied accessories Accessory informationProduct information Expanding your phone system Additional/replacement accessoriesAccessory item Order number Sales and support information Important safety instructions Leak Installation Battery Medical For best performanceEnvironment LDo not use benzine, thinner, or any abrasive powder Handset ControlsBase unit Receiver Display View Caller ID Display settings Set date & time Displays Connections Icon FeatureAnswering device Initial settings Customer support Charger KX-TG8232 Battery installation and replacement Base unit Battery chargeBattery level Battery icon Battery level Operation Setting up the unit before use Screen saver modeSymbols used in these operating instructions Display language Date and time Dialing modeVoice guidance language English Making calls Making a call using the redial listPause button for PBX/long distance service users Answering calls Useful features during a call Making/Answering Calls Adding entries Group settingsHandset phonebook ADD Editing entries Finding and calling a handset phonebook entryErasing entries One touch dial Making a call using a one touch dial keyCanceling a one touch dial assignment Chain dial Copying an entry Copying handset phonebook entriesCopying all entries Group settings for handset phonebook Using Caller ID serviceRinger ID Viewing the caller list and calling back Caller ID number auto edit featureCaller list Editing a caller’s phone number before calling back Storing caller information into the phonebook Erasing selected caller informationErasing all caller information Save Main menu Sub-menu Programmable settingsProgramming by scrolling through the display menus View Caller ID Ringer settings Ringer volume Answer on*1 Answer off*1 Alarm Other settings Key tone*8 Auto talk*9 Off Caller ID edit Once Customer supportDaily Turning the answering system on/off Answering systemGreeting message Playing back the greeting message Listening to messages using the base unitUsing a pre-recorded greeting message Erasing your greeting message Calling back Caller ID subscribers only Listening to messages using the handsetCall Erasing all messages Remote operation Using the answering system remotelyRemote commands Voice guidance Turning on the answering system remotely Answering system settingsRemote access code Skipping the greeting message to leave a message Toll saver Ring countCaller’s recording time Recording time Using Voice Mail service Intercom Operating additional handsetsTransferring calls between handsets, conference calls Deregistering a handset Registering a handset to a base unitDeregistration Multi-unit Operation Headset optional Belt clipTo attach the belt clip To remove the belt clip Error messages General use Problem Cause/solution TroubleshootingProgrammable settings Problem Cause/solution Problem Cause/solution Battery recharge Problem Cause/solution Making/answering calls, intercom Problem Cause/solution Caller ID Problem Cause/solution Answering system Problem Cause/solution Voice Mail Problem Cause/solution New Voice Mail is not FCC and other information Useful Information FCC RF Exposure Warning Energy Star Specifications Or, contact us via the web at Customer servicesTTY users hearing or speech impaired users can call Warranty Limited Warranty Limits And Exclusions Index TTY 4 Panasonic Puerto Rico, Inc When you ship the productCopyright