Solving front panel component problems

If you encounter problems with devices connected to the front panel, refer to the common causes and solutions listed in the following table.

Table D-17Solving Front Panel Component Problems

A USB device, headphone, or microphone is not recognized by the workstation.

Cause

Solution

 

 

 

Device is not properly connected.

1.

Turn off the workstation.

 

2.

Reconnect the device to the front of the workstation and

 

 

restart the workstation.

The device does not have power.

If the USB device requires AC power, be sure one end is connected to the device and one end is connected to a live outlet.

The correct device driver is not installed.

1. Install the correct driver for the device.

 

2.

You might need to reboot the workstation.

 

 

The cable from the device to the workstation does not work.

1. If possible, replace the cable.

 

2. Restart the workstation.

 

 

 

The device is not working.

1.

Replace the device.

 

2. Restart the workstation.

 

 

USB ports on the workstation are disabled in Computer Setup.

Enter Computer Setup (F10) and enable the USB ports.

 

 

 

ENWW

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