Index, Symbols/Numerics | HP XW3400 guide

Index

Symbols/Numerics

HP Drive Key

31,

33

Client Management Interface

24

24–pin power pin

USB flash media device

31

Client Management Premium

assignments

100

booting options

Suite 26

4–pin power pin

Full Boot

107

Client Manager 25

assignments

101

Quick Boot

107

cloning tools, software

21

A

C

configuring power button

34

connections

access panel

cable lock

system board

65

removal and

cable lock

60

connector pin assignments

95

replacement 61

cable lock provision

44

controlling access to

access to workstation,

cable management

workstation

35

controlling

35

64

country power cord set

adding devices

1

cable pinouts

requirements

105

Altiris

SATA data

48

cover lock 43

AClient

22

SATA power

48

cover lock security, caution

43

Deployment Solution Agent

22

cautions

Customer Support

119

asset tracking

35

AC power

51

customizing software 21

ATA/ATAPI (IDE) drive cable pin

adding devices

1

D

assignments

100

cables

58

audible codes

115

cooling fan

57

deleting password

40

audio problems

138

cover lock security

43

delimiter characters, table

40

B

electrostatic discharge

52

deployment tools, software

21

FailSafe Key

44

device drivers, installing

1

Backup and Recovery

keyboard cleaning

56

diagnostic tool for hard drives

45

Manager

2,

19, 22

keyboard keys

56

diagnostics utility

15

battery

operating system installation 1

disassembly preparation

59

disposal

58

protecting ROM

28

disk, cloning

21

removal and replacement

92

CD-ROM or DVD problems

151

diskette drive

beep codes	115		change notification	28		removal and replacement		74
BIOS			changing operating systems,			diskette drive cable
Boot Block Emergency Recovery			important information		35	removal and replacement		75
Mode	29		changing password	39		diskette problems	127
HPQFlash		29	chassis fan			DiskOnKey
Remote ROM Flash 29			removal and replacement 83			bootable 31,	33
Boot Block Emergency Recovery			cleaning			HP Drive Key	31
Mode 29			mouse 57			drive bezel
boot problems		153	safety precautions		55	5.25" 63
bootable device			workstation 55			drive cable
creating	31		clearing password	40		removal and replacement		75
DiskOnKey		31, 33	Client Foundation Suite		27	Drive Key problems 154
ENWW							Index 169

Image 179

HP XW3400 manual Index, Symbols/Numerics

Contents

Service and Technical Reference Guide Service and Technical Reference Guide About This Book Iv About This Book Table of contents Serial and Parallel ATA drive guidelines and features Identifying routine care and disassembly preparation Appendix B Power cord set requirements Appendix F Memory Enww Installing or upgrading device drivers Install the operating system Creating a disc recovery set Transferring files and settings Computer Setup F10 utilities Computer Setup F10 utility Heading Using Computer Setup F10 utilities 2Computer Setup-File Computer Setup-File 3Computer Setup-Storage Computer Setup-Storage Storage Options Removable Media Boot Shortcut to Temporarily Override Boot Order Boot Order 4Computer Setup-Security Computer Setup-Security System IDs Network ServiceBoot Setup Security Level 5Computer Setup-Power Computer Setup-Power 6Computer Setup-Advanced for advanced users Computer Setup-Advanced Device Options ConfigurationPCI Devices Bus Options Recovering the configuration settings Accessing HP Insight Diagnostics HP Insight DiagnosticsHP Insight Diagnostics Test tab Survey tab Status tab Select the Test Mode Interactive or Unattended Help tab Saving and printing information in HP Insight DiagnosticsLog tab Restoring the software Downloading the latest version of HP Insight DiagnosticsProtecting the software Enww Desktop management Initial configuration and deployment HP OpenView Agent Altiris Deployment Solution AgentHP Backup and Recovery Manager Enww HP Client Management Interface Remote system installationSoftware updating and management HP Client Manager HP System Software Manager HP Client Management Premium Suite HP ProtectTools Security Manager HP Client Foundation Suite HP OpenView Client Configuration ManagerHP OpenView Workstation Configuration Management solutions Subscriber’s Choice Retired solutionsROM Flash Proactive change notification HPQFlash Boot Block Emergency Recovery ModeRemote ROM Flash Copying to multiple workstations Replicating the setupCopying to single workstation Repset.exe Creating a bootable device Enww Unsupported USB flash media device Dual-State power button Asset tracking and security HP web site supportIndustry standards Option Description 1Security Features Overview DriveLock some models Password securityBoard Identify the system Establishing a Setup password using Computer Setup Changing a power-on or Setup password Arabic Greek Russian Belgian Hebrew Slovakian National Keyboard Delimiter Characters DriveLock Using DriveLock Enww Smart Cover Lock Level Setting DescriptionYou must enter the setup password to continue Smart Cover Sensor Locking the Smart Cover Lock Cable Lock provision Drive protection system Fault notification and recoverySurge-tolerant power supply Fingerprint identification technology Enww Sata Identification Color Port Serial and Parallel ATA drive guidelines and featuresSerial ATA Hard Drive Characteristics Sata hard drives Pin Number Usage Device Plug Host Plug Sata power cableSata hard drive cables Sata data cable FAT Pata device informationATA Smart Drives Hard drive capacities Enww Identifying routine care and disassembly preparation Relative Humidity Event 55% 40% 10% Electrostatic discharge informationGenerating static Preventing electrostatic damage to equipment Static Shielding Protection Levels Personal grounding methods and equipmentGrounding the work area Recommended materials and equipment Enww Routine care General cleaning safety precautionsCleaning the workstation case Operating guidelines Cleaning the monitor Cleaning the keyboard Tools and software requirements Service considerationsCleaning the mouse Power supply fan Hard drives Cables and connectorsLithium coin cell battery Preparation for disassembly Removal and replacement procedures External security devices Installing a cable lockInstalling a padlock Access panel Front bezel Front drive bezels Cable management Cable PCA Designator Cable connectionsCable Cable Designator Memory Expansion cards Enww Enww Enww Enww Enww Enww Drive Positions Ite Description m DrivesDrive positions Removing an external drive Drives Releasing the drives Installing an external drive Enww Enww Replacing an internal hard drive Enww Enww Enww Chassis fan Fan shroud Front I/O panel housing assembly Heatsink Processor Enww Speaker Power supply System board Battery Type 2 Battery Holder Type 1 Battery Holder Type 3 Battery Holder Mouse Connector pin assignmentsConnector and Icon Pin Signal Keyboard + Receive Data Ethernet RJ-45Ethernet AUI + Transmit Data Parallel interface Serial interface, powered and non-powered Line-in audio Connector and Icon 1/8 miniphone Pin SignalMicrophone Headphone Monitor External infrared transceiver ATA/ATAPI IDE Standard drive cable Pin Power X1, x4, x8, and x16 PCI Express Connector Pin a Signal Pin Power for CPUSata data and power Drive Connector Pin Signal X1, x4, x8, and x16 PCI Express Connector Pin B Signal DVI connector Enww Country-specific requirements Power cord set requirementsJapanese power cord requirements General requirements Japan AustraliaItaly Austria Power-On Self-Test Post Post error messages Control panel message Description Recommended action ROM Download to Disable toPost numeric codes and text messages Table C-1Numeric Codes and Text Messages Control panel message Description Advanced Onboard Devices Replace system board if minimal graphics Replace diskette driveDevices Display cache is detected unreliable Under Storage DPS Self-test Then save changes Inventory error during MEBx executionNetwork Server Mode Active and No Keyboard Attached Enabled Turned off Remove the workstation cover, press Activity Beeps Possible Cause Recommended Action Table C-2Diagnostic Front Panel LEDs and Audible Codes Replace the power supply Cards. Power on the system. If the systemProcedure until failure occurs. Replace Device that is causing the failure. Continue Check that both power supply cables are Red Power LED flashes nine System powers on but isTimes, once every second Unable to boot Open hood and check that the power button Enww Safety and comfort Before you call for technical support Troubleshooting without diagnostics Helpful hints Helpful hints Prolongs the life of the RTC battery Solving general problemsTable D-1Solving General Problems Problem persists, replace the RTC battery. See the Hardware Poor performance is experienced Cause Solution There is no sound or sound volume is too low Cause Solution If fan is plugged in, but is not spinning, then replace Heatsink/fan assemblyCause Solution Heatsink is not properly attached to the processor Enww Power supply shuts down intermittently Cause Solution Solving power problemsTable D-2Solving Power Problems Drive not found Cause Solution Solving diskette problemsTable D-3Solving Diskette Problems Diskette drive light stays on Cause Solution Invalid system disk message is displayed Cause Solution Cannot format diskette Cause SolutionProblem has occurred with a disk transaction Cause Solution Diskette drive cannot read a diskette Cause Solution Order enable command Media Boot function in Computer Setup overrides the Boot Table D-4Solving Hard Drive Problems Solving hard drive problems Workstation seems to be locked up Cause Solution Storage Boot Order listWorkstation will not boot from hard drive Cause Solution Can not write to the media card Cause Solution Solving media card reader problemsTable D-5Solving Media Card Reader Problems Solving media card reader problems Blank screen no video Cause Solution Solving display problemsTable D-6Solving Display Problems Dim characters Cause Solution ImageControl/ Horizontal Position or Vertical Image is not centered Cause SolutionOut of Range displays on screen Cause Solution Web site, select the appropriate monitor, and download Certain typed symbols do not appear correct Cause SolutionMonitor’s on-screen display menu Assist you with the synchronization, go to the following From the Control Panel, select Sounds and Audio Devices Solving audio problemsTable D-7Solving Audio Problems Sound cuts in and out Cause Solution Audio Devices On the Properties tab, make sure Enable digital CDAudio for this CD-ROM device is checked Speech and Audio Devices, then click Sounds Table D-8Solving Printer Problems Solving printer problems Select Shut down Solving keyboard and mouse problemsTable D-9Solving Keyboard Problems Click Shut Down . The Shut Down Windows dialog Table D-10Solving Mouse Problems Workstation will not start Cause Solution Solving hardware installation problemsTable D-11Solving Hardware Installation Problems Option card Goes awayOnce bad card is identified, remove and replace bad Wake-on-LAN is not enabled Enable Wake-on-LAN Solving network problemsTable D-12Solving Network Problems Wake-on-LAN feature is not functioning Cause Solution Cable Correctly Diagnostics reports a failure Cause SolutionUnder the Computer Setup Advanced menu, change Resource settings for the board New network card will not boot Cause Solution Memory count during Post is wrong Cause Solution Solving memory problemsTable D-13Solving Memory Problems Out of memory error Cause Solution Solving memory problems Make sure the processor heatsink is installed properly Solving processor problemsTable D-14Solving Processor Problems Some fans only operate when needed Mode in Security Password Options Solving CD-ROM and DVD problemsTable D-15Solving CD-ROM and DVD Problems Enabled in Storage Boot Order Try a different brand of media. Quality varies widely Movie will not play in the DVD drive Cause SolutionCannot eject compact disc tray-load unit Cause Solution DVD driver Drive cable is still attached to the system board Disconnect the drive cable from the system board System will not boot from USB Drive Key Cause Solution Solving drive key problemsTable D-16Solving Drive Key Problems USB Drive Key not found identified Cause Solution Restart the workstation Solving front panel component problemsTable D-17Solving Front Panel Component Problems Unable to connect to the Internet Cause Solution Solving internet access problemsTable D-18Solving Internet Access Problems Properties Manager buttonDouble-clickPorts COM & LPT Determine possible causes Solving software problemsTable D-19Solving Software Problems Post error has occurred Designator Component System board and riser board reference designators Enww Speaker connector Connector 20 or 24 pinSecond P/S connector as required Main Power/HDD LED connector SW2 Security hood switch on riser card Clock chip Battery retainerSouth bridge Super I/O Y5/H5 RTC clock crystal/tie-down Secondary NIC clock crystal DDR2-SDRAM DIMMs Memory Description Socket Color Populating Dimm sockets Populating Dimm sockets Enww Index Symbols/Numerics Keyboard PXE Restore Plus