Table D-7Solving Audio Problems (continued)

Sound does not come out of the speaker or headphones.

CauseSolution

3. Right-click on the CD/DVD device and select Properties.

 

4. On the Properties tab, make sure Enable digital CD

 

audio for this CD-ROM device is checked.

 

 

Headphones or devices connected to the line-out connector

Turn on and use headphones or external speakers, if connected,

mute the internal speaker.

or disconnect headphones or external speakers.

 

 

Volume is muted.

1. From the Control Panel program, click Sound,

 

Speech and Audio Devices, then click Sounds and

 

Audio Devices.

 

2. Click the Mute check box to remove the check mark from

 

the box.

Workstation is in standby mode.

Press the power button to resume from standby mode.

CAUTION: When attempting to resume from standby mode, do not hold down the power button for more than four seconds. Otherwise, the workstation will shut down and you will lose any unsaved data.

Sound from headphones is not clear or muffled.

Cause

Solution

Headphones are plugged into the rear audio output connector. The rear audio output connector is for powered audio devices and is not designed for headphone use.

Plug the headphones into the headphone connector on the front of the workstation.

Workstation appears to be locked up while recording audio.

Cause

Solution

 

 

The hard disk may be full.

Before recording, make sure there is enough free space on the hard disk. You can also try recording the audio file in a compressed format.

Line-in, Line-out, headphone, or microphone jacks are not functioning properly.

Cause

Solution

 

 

Jacks have been reconfigured in the audio driver or application software.

In the audio driver or application software, reconfigure the jacks or set the jacks to their default values.

ENWW

Solving audio problems 139