HP XW3400 manual Diagnostics reports a failure Cause Solution, Cable Correctly

Table D-12Solving Network Problems (continued)

Network status link light never flashes.

NOTE: The network status light is supposed to flash when there is network activity.

Cause Solution

Network driver is not properly loaded.

Reinstall network drivers. See the Network & Internet Communications Guide on the Documentation and Diagnostics CD.

System cannot autosense the network.

Disable auto-sensing capabilities and force the system into the correct operating mode. See the Network & Internet Communications Guide on the Documentation and Diagnostics CD.

Diagnostics reports a failure.

Cause Solution

The cable is not securely connected.

Ensure that the cable is securely attached to the network connector and that the other end of the cable is securely attached to the correct device.

The cable is attached to the incorrect connector.	Ensure that the cable is attached to the correct connector.
There is a problem with the cable or a device at the other end	Ensure that the cable and device at the other end are operating
of the cable.	correctly.
Network controller interrupt is shared with an expansion board.	Under the Computer Setup Advanced menu, change the
	resource settings for the board.
The network controller is defective.	Replace the network controller.

Diagnostics passes, but the workstation does not communicate with the network.

Cause Solution

Network drivers are not loaded, or driver parameters do not match current configuration.

Make sure the network drivers are loaded and that the driver parameters match the configuration of the network controller.

Make sure the correct network client and protocol is installed.

The network controller is not configured for this workstation.

Select the Network icon in the Control Panel and configure the network controller.

Network controller stopped working when an expansion board was added to the workstation.

CauseSolution

Network controller interrupt is shared with an expansion board. Under the Computer Setup Advanced menu, change the resource settings for the board.

The network controller requires drivers.

Verify that the drivers were not accidentally deleted when the drivers for a new expansion board were installed.

The expansion board installed is a network card (NIC) and conflicts with the embedded NIC.

Under the Computer Setup Advanced menu, change the resource settings for the board.

146 Appendix D Troubleshooting without diagnostics ENWW