Table D-1Solving General Problems (continued)

There is no sound or sound volume is too low.

Cause

Solution

 

 

 

System volume may be set low or muted.

1.

Check the F10 BIOS settings to make sure the internal

 

 

system speaker is not muted (this setting does not affect the

 

 

external speakers).

 

2.

Make sure the external speakers are properly connected

 

 

and powered on and that the speakers' volume control is

 

 

set correctly.

 

3.

Use the system volume control available in the operating

 

 

system to make sure the speakers are not muted or to

 

 

increase the volume.

The audio device may be connected to the wrong jack on the rear of the workstation or the jack has been retasked to perform a different function.

Ensure that the device is connected to the correct jack on the rear of the workstation. If the correct jack is being used and the problem persists, the jack may have been retasked to perform a function that is different from the default function. Open the Realtek control panel by clicking the Realtek HD Audio Manager icon in the task tray or the Realtek entry in the operating system's Control Panel and set the jack to the desired function.

Poor performance is experienced.

Cause

Solution

 

 

Processor is hot.

1. Make sure airflow to the workstation is not blocked. Leave

 

 

a 10.2-cm (4-inch) clearance on all vented sides of the

 

 

workstation and above the monitor to permit the required

 

 

airflow.

 

2.

Make sure fans are connected and working properly

 

 

(some fans only operate when needed).

 

3.

Make sure the processor heatsink is installed properly.

 

 

Hard drive is full.

Transfer data from the hard drive to create more space on the

 

hard drive.

 

 

Low on memory.

Add more memory.

 

 

Hard drive fragmented.

Defragment hard drive.

 

 

Program previously accessed did not release reserved memory

Restart the workstation.

back to the system.

 

 

 

 

Virus resident on the hard drive.

Run virus protection program.

 

 

Too many applications running.

1. Close unnecessary applications to free up memory. Some

 

 

applications run in the background and can be closed by

 

 

right-clicking on their corresponding icons in the task tray.

 

 

To prevent these applications from launching at startup, go

 

 

to Start > Run and type msconfig. On the Startup tab

 

 

of the System Configuration Utility, uncheck applications

 

 

that you do not want to launch automatically.

 

 

CAUTION: Do not prevent applications from launching

 

 

at startup that are required for proper system operation.

 

2.

Add more memory.

 

 

 

ENWW

Solving general problems 123