Table D-5Solving Media Card Reader Problems (continued)

After installing the media card reader and booting to Windows, the reader and the inserted cards are not recognized by the workstation.

Cause

Solution

The operating system needs time to recognize the device if the reader was just installed into the workstation and you are turning the workstation on for the first time.

Wait a few seconds so that the operating system can recognize the reader and the available ports, and then recognize whatever media is inserted in the reader.

After inserting a media card in the reader, the workstation attempts to boot from the media card.

Cause

Solution

The inserted media card has boot capability.

If you do not want to boot from the media card, remove it during boot or do not select the option to boot from the inserted media card during the boot process.

Workstation will not boot from a USB removable drive or media that is inserted in the USB port on the media card reader.

Cause

Solution

The media card reader is connected to the workstation via the PCI card, which is not supported on the HP Desktop BIOS.

The bootable USB device will have boot support if you connect the media card reader to an available USB connector on the workstation’s system board. If no connector is available, plug the bootable device into a different USB port on the workstation.

After installing the media card reader, the front USB ports on the workstation do not work.

Cause

Solution

 

 

The USB cable for the front USB ports was disconnected so that the system board connector could be used for the reader.

Reconnect the cable for the front USB ports. Install the PCI card and connect the media reader to the USB connector on the PCI card.

ENWW

Solving media card reader problems 133