By substituting automation for manual intervention, HP helps its customers lower costs, significantly reduce software related problems, and ensure the software supporting their business operations is reliable and secure.

For more information on HP OpenView Workstation Configuration Management Solution, visit http://h20229.www2.hp.com/solutions/ascm/index.html.

Proactive change notification

The Proactive Change Notification program uses the Subscriber's Choice Web site in order to proactively and automatically:

●Send you Proactive Change Notification (PCN) e-mail informing you of hardware and software changes to most commercial workstations and servers, up to 60 days in advance

●Send you e-mail containing Customer Bulletins, Customer Advisories, Customer Notes, Security Bulletins, and Driver alerts for most commercial workstations and servers

You create your own profile to ensure that you only receive the information relevant to a specific IT environment. To learn more about the Proactive Change Notification program and create a custom profile, visit http://h30046.www3.hp.com/subhub.php

Subscriber’s Choice

Subscriber’s Choice is a client-based service from HP.

Based on your profile, HP will supply you with personalized product tips, feature articles, and/or driver and support alerts/notifications.

Subscriber’s Choice Driver and Support Alerts/Notifications will deliver e-mails notifying you that the information you subscribed to in your profile is available for review and retrieval. To learn more about Subscriber’s Choice and create a custom profile, visit http://h30046.www3.hp.com/subhub.php.

Retired solutions

Two software packages, Altiris Local Recovery, and Dantz Retrospect, will no longer be shipping on HP business desktops, notebooks, or workstations. Starting with new business desktops, notebooks, and workstations released in 2006, all will ship with HP Backup and Recovery Manager.

ROM Flash

The workstation's BIOS is stored in a programmable flash ROM (read only memory). By establishing a setup password in the Computer Setup (F10) Utility, you can protect the ROM from being unintentionally updated or overwritten. This is important to ensure the operating integrity of the workstation. Should you need or want to upgrade the BIOS, you may download the latest BIOS images from the HP driver and support page, http:///www.hp.com/support/files.

CAUTION: For maximum ROM protection, be sure to establish a setup password. The setup password prevents unauthorized ROM upgrades. System Software Manager allows the system administrator to set the setup password on one or more PCs simultaneously. For more information, visit http://www.hp.com/ go/ssm.

28 Chapter 4 Desktop management

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