Tight integration with HP Instant Support tools reduces hardware troubleshooting time.

●Diagnostics—remotely run & view reports on HP desktop, notebook, and workstation models

●System Health Scan—check for known hardware issues in your installed base of HP client systems

●Active Chat—connect to HP customer support to resolve issues

●HP Knowledgebase—link to expert information

●Automated SoftPaq collection and delivery process for fast resolution of hardware problems

●Identify, inventory, and initialize systems with HP ProtectTools embedded security chip

●Option for health alerts to display locally on the client system

●Report basic inventory information for non-HP clients

For more information on HP Client Manager, visit www.hp.com/go/clientmanager.

HP ProtectTools Security Manager

ProtectTools Security Manager software provides security features that help protect against unauthorized access to the workstation, networks, and critical data. Enhanced security functionality is provided by the following modules:

●Smart Card Security for ProtectTools

●Embedded Security for ProtectTools

●BIOS Configuration for ProtectTools

●Credential Manager for ProtectTools

The modules available for your workstation may vary depending on your model. For example, Embedded Security for ProtectTools requires that the Trusted Platform Module (TPM) embedded security chip (some models only) be installed on your workstation, and Smart Card Security for ProtectTools requires an optional smart card and reader.

ProtectTools modules may be preinstalled, preloaded, or available for purchase from the HP Web site. Visit http://www.hp.com/products/security for more information.

HP Client Management Premium Suite

HP Client Premium Suite (HP CPS) is designed for organizations wanting full client hardware and software lifecycle management from a single, Web-based management console. It combines:

●HP Client Manager

●HP Systems Insight Manager Connector

●HP OpenView Connector

●Altiris Client Manager Suite - Level 1

●Altiris Connector Solution

●Altiris Local Recovery Pro

●Altiris AuditExpress

26 Chapter 4 Desktop management

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