Appendix B Power cord set requirements | HP XW3400 specs

Fan shroud	84
Front I/O panel housing assembly	85
Heatsink	86
Processor	87
Speaker	89
Power supply	90
System board	91
Battery	92
Type 1 Battery Holder	93
Type 2 Battery Holder	93
Type 3 Battery Holder	94
Appendix A Connector pin assignments
Keyboard	95
Mouse	95
Ethernet BNC	95
Ethernet RJ-45	96
Ethernet AUI	96
Parallel interface	97
Serial interface, powered and non-powered	97
USB	98
Microphone	98
Headphone	98
Line-in audio	98
Line-out audio	98
External infrared transceiver	99
Monitor	99
ATA/ATAPI (IDE) Standard drive cable	100
24-Pin Power	100
4-Pin Power (for CPU)	101
SATA data and power	101
PCI Express	101
PCI Express	102
DVI connector	103
Appendix B Power cord set requirements
General requirements	105
Japanese power cord requirements	105
Country-specific requirements	105
Appendix C POST error messages
Power-OnSelf-Test (POST)	107
POST numeric codes and text messages	108
Interpreting POST diagnostic front panel LEDs and audible codes	115
Appendix D Troubleshooting without diagnostics
Safety and comfort	119
Before you call for technical support	119
Helpful hints	120

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HP XW3400 manual Appendix B Power cord set requirements

Contents

Service and Technical Reference Guide Service and Technical Reference Guide About This Book Iv About This Book Table of contents Serial and Parallel ATA drive guidelines and features Identifying routine care and disassembly preparation Appendix B Power cord set requirements Appendix F Memory Enww Install the operating system Installing or upgrading device drivers Transferring files and settings Creating a disc recovery set Computer Setup F10 utility Computer Setup F10 utilities Using Computer Setup F10 utilities Heading Computer Setup-File 2Computer Setup-File Computer Setup-Storage 3Computer Setup-Storage Storage Options Removable Media Boot Boot Order Shortcut to Temporarily Override Boot Order Computer Setup-Security 4Computer Setup-Security Network Service BootSetup Security Level System IDs Computer Setup-Power 5Computer Setup-Power Computer Setup-Advanced 6Computer Setup-Advanced for advanced users Configuration PCI DevicesBus Options Device Options Recovering the configuration settings Accessing HP Insight Diagnostics HP Insight DiagnosticsHP Insight Diagnostics Survey tab Test tab Select the Test Mode Interactive or Unattended Status tab Help tab Saving and printing information in HP Insight DiagnosticsLog tab Restoring the software Downloading the latest version of HP Insight DiagnosticsProtecting the software Enww Initial configuration and deployment Desktop management HP OpenView Agent Altiris Deployment Solution AgentHP Backup and Recovery Manager Enww HP Client Management Interface Remote system installationSoftware updating and management HP System Software Manager HP Client Manager HP ProtectTools Security Manager HP Client Management Premium Suite HP Client Foundation Suite HP OpenView Client Configuration ManagerHP OpenView Workstation Configuration Management solutions Retired solutions ROM FlashProactive change notification Subscriber’s Choice HPQFlash Boot Block Emergency Recovery ModeRemote ROM Flash Copying to multiple workstations Replicating the setupCopying to single workstation Creating a bootable device Repset.exe Enww Unsupported USB flash media device Dual-State power button Asset tracking and security HP web site supportIndustry standards 1Security Features Overview Option Description Password security BoardIdentify the system DriveLock some models Establishing a Setup password using Computer Setup Changing a power-on or Setup password National Keyboard Delimiter Characters Arabic Greek Russian Belgian Hebrew Slovakian Using DriveLock DriveLock Enww Level Setting Description You must enter the setup password to continueSmart Cover Sensor Smart Cover Lock Cable Lock provision Locking the Smart Cover Lock Fault notification and recovery Surge-tolerant power supplyFingerprint identification technology Drive protection system Enww Serial and Parallel ATA drive guidelines and features Serial ATA Hard Drive CharacteristicsSata hard drives Sata Identification Color Port Sata power cable Sata hard drive cablesSata data cable Pin Number Usage Device Plug Host Plug Pata device information ATA Smart DrivesHard drive capacities FAT Enww Identifying routine care and disassembly preparation Electrostatic discharge information Generating staticPreventing electrostatic damage to equipment Relative Humidity Event 55% 40% 10% Personal grounding methods and equipment Grounding the work areaRecommended materials and equipment Static Shielding Protection Levels Enww General cleaning safety precautions Cleaning the workstation caseOperating guidelines Routine care Cleaning the keyboard Cleaning the monitor Service considerations Cleaning the mousePower supply fan Tools and software requirements Hard drives Cables and connectorsLithium coin cell battery Removal and replacement procedures Preparation for disassembly External security devices Installing a cable lockInstalling a padlock Access panel Front bezel Front drive bezels Cable management Cable PCA Designator Cable connectionsCable Cable Designator Memory Expansion cards Enww Enww Enww Enww Enww Enww Drives Drive positionsRemoving an external drive Drive Positions Ite Description m Drives Installing an external drive Releasing the drives Enww Enww Replacing an internal hard drive Enww Enww Enww Chassis fan Fan shroud Front I/O panel housing assembly Heatsink Processor Enww Speaker Power supply System board Battery Type 1 Battery Holder Type 2 Battery Holder Type 3 Battery Holder Connector pin assignments Connector and Icon Pin SignalKeyboard Mouse Ethernet RJ-45 Ethernet AUI+ Transmit Data + Receive Data Serial interface, powered and non-powered Parallel interface Connector and Icon 1/8 miniphone Pin Signal MicrophoneHeadphone Line-in audio External infrared transceiver Monitor Pin Power ATA/ATAPI IDE Standard drive cable Pin Power for CPU Sata data and powerDrive Connector Pin Signal X1, x4, x8, and x16 PCI Express Connector Pin a Signal X1, x4, x8, and x16 PCI Express Connector Pin B Signal DVI connector Enww Power cord set requirements Japanese power cord requirementsGeneral requirements Country-specific requirements Australia ItalyAustria Japan Post error messages Power-On Self-Test Post ROM Download to Disable to Post numeric codes and text messagesTable C-1Numeric Codes and Text Messages Control panel message Description Recommended action Control panel message Description Advanced Onboard Devices Replace diskette drive DevicesDisplay cache is detected unreliable Replace system board if minimal graphics Under Storage DPS Self-test Inventory error during MEBx execution Network Server Mode Active and NoKeyboard Attached Enabled Turned off Then save changes Remove the workstation cover, press Table C-2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Cards. Power on the system. If the system Procedure until failure occurs. ReplaceDevice that is causing the failure. Continue Replace the power supply Red Power LED flashes nine System powers on but is Times, once every second Unable to bootOpen hood and check that the power button Check that both power supply cables are Enww Troubleshooting without diagnostics Safety and comfort Before you call for technical support Helpful hints Helpful hints Solving general problems Table D-1Solving General ProblemsProblem persists, replace the RTC battery. See the Hardware Prolongs the life of the RTC battery There is no sound or sound volume is too low Cause Solution Poor performance is experienced Cause Solution Heatsink/fan assembly Cause SolutionHeatsink is not properly attached to the processor If fan is plugged in, but is not spinning, then replace Enww Power supply shuts down intermittently Cause Solution Solving power problemsTable D-2Solving Power Problems Solving diskette problems Table D-3Solving Diskette ProblemsDiskette drive light stays on Cause Solution Drive not found Cause Solution Cannot format diskette Cause Solution Problem has occurred with a disk transaction Cause SolutionDiskette drive cannot read a diskette Cause Solution Invalid system disk message is displayed Cause Solution Media Boot function in Computer Setup overrides the Boot Order enable command Solving hard drive problems Table D-4Solving Hard Drive Problems Workstation seems to be locked up Cause Solution Storage Boot Order listWorkstation will not boot from hard drive Cause Solution Can not write to the media card Cause Solution Solving media card reader problemsTable D-5Solving Media Card Reader Problems Solving media card reader problems Blank screen no video Cause Solution Solving display problemsTable D-6Solving Display Problems Dim characters Cause Solution ImageControl/ Horizontal Position or Vertical Image is not centered Cause SolutionOut of Range displays on screen Cause Solution Certain typed symbols do not appear correct Cause Solution Monitor’s on-screen display menuAssist you with the synchronization, go to the following Web site, select the appropriate monitor, and download Solving audio problems Table D-7Solving Audio ProblemsSound cuts in and out Cause Solution From the Control Panel, select Sounds and Audio Devices On the Properties tab, make sure Enable digital CD Audio for this CD-ROM device is checkedSpeech and Audio Devices, then click Sounds Audio Devices Solving printer problems Table D-8Solving Printer Problems Solving keyboard and mouse problems Table D-9Solving Keyboard ProblemsClick Shut Down . The Shut Down Windows dialog Select Shut down Table D-10Solving Mouse Problems Workstation will not start Cause Solution Solving hardware installation problemsTable D-11Solving Hardware Installation Problems Option card Goes awayOnce bad card is identified, remove and replace bad Solving network problems Table D-12Solving Network ProblemsWake-on-LAN feature is not functioning Cause Solution Wake-on-LAN is not enabled Enable Wake-on-LAN Diagnostics reports a failure Cause Solution Under the Computer Setup Advanced menu, changeResource settings for the board Cable Correctly New network card will not boot Cause Solution Solving memory problems Table D-13Solving Memory ProblemsOut of memory error Cause Solution Memory count during Post is wrong Cause Solution Solving memory problems Solving processor problems Table D-14Solving Processor ProblemsSome fans only operate when needed Make sure the processor heatsink is installed properly Solving CD-ROM and DVD problems Table D-15Solving CD-ROM and DVD ProblemsEnabled in Storage Boot Order Mode in Security Password Options Movie will not play in the DVD drive Cause Solution Cannot eject compact disc tray-load unit Cause SolutionDVD driver Try a different brand of media. Quality varies widely Disconnect the drive cable from the system board Drive cable is still attached to the system board Solving drive key problems Table D-16Solving Drive Key ProblemsUSB Drive Key not found identified Cause Solution System will not boot from USB Drive Key Cause Solution Restart the workstation Solving front panel component problemsTable D-17Solving Front Panel Component Problems Unable to connect to the Internet Cause Solution Solving internet access problemsTable D-18Solving Internet Access Problems Properties Manager buttonDouble-clickPorts COM & LPT Solving software problems Table D-19Solving Software ProblemsPost error has occurred Determine possible causes System board and riser board reference designators Designator Component Enww Connector 20 or 24 pin Second P/S connector as requiredMain Power/HDD LED connector Speaker connector Security hood switch on riser card SW2 Battery retainer South bridgeSuper I/O Clock chip Secondary NIC clock crystal Y5/H5 RTC clock crystal/tie-down Memory DDR2-SDRAM DIMMs Populating Dimm sockets Description Socket Color Populating Dimm sockets Enww Symbols/Numerics Index Keyboard PXE Restore Plus