Enww | HP XW3400 manual

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ENWW

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HP XW3400 manual Enww

Contents

Service and Technical Reference Guide Service and Technical Reference Guide About This Book Iv About This Book Table of contents Serial and Parallel ATA drive guidelines and features Identifying routine care and disassembly preparation Appendix B Power cord set requirements Appendix F Memory Enww Install the operating system Installing or upgrading device drivers Transferring files and settings Creating a disc recovery set Computer Setup F10 utility Computer Setup F10 utilities Using Computer Setup F10 utilities Heading Computer Setup-File 2Computer Setup-File Computer Setup-Storage 3Computer Setup-Storage Storage Options Removable Media Boot Boot Order Shortcut to Temporarily Override Boot Order Computer Setup-Security 4Computer Setup-Security Setup Security Level Network ServiceBoot System IDs Computer Setup-Power 5Computer Setup-Power Computer Setup-Advanced 6Computer Setup-Advanced for advanced users Bus Options ConfigurationPCI Devices Device Options Recovering the configuration settings HP Insight Diagnostics HP Insight DiagnosticsAccessing HP Insight Diagnostics Survey tab Test tab Select the Test Mode Interactive or Unattended Status tab Log tab Saving and printing information in HP Insight DiagnosticsHelp tab Protecting the software Downloading the latest version of HP Insight DiagnosticsRestoring the software Enww Initial configuration and deployment Desktop management HP Backup and Recovery Manager Altiris Deployment Solution AgentHP OpenView Agent Enww Software updating and management Remote system installationHP Client Management Interface HP System Software Manager HP Client Manager HP ProtectTools Security Manager HP Client Management Premium Suite HP OpenView Workstation Configuration Management solutions HP OpenView Client Configuration ManagerHP Client Foundation Suite Proactive change notification Retired solutionsROM Flash Subscriber’s Choice Remote ROM Flash Boot Block Emergency Recovery ModeHPQFlash Copying to single workstation Replicating the setupCopying to multiple workstations Creating a bootable device Repset.exe Enww Unsupported USB flash media device Dual-State power button Industry standards HP web site supportAsset tracking and security 1Security Features Overview Option Description Identify the system Password securityBoard DriveLock some models Establishing a Setup password using Computer Setup Changing a power-on or Setup password National Keyboard Delimiter Characters Arabic Greek Russian Belgian Hebrew Slovakian Using DriveLock DriveLock Enww Smart Cover Sensor Level Setting DescriptionYou must enter the setup password to continue Smart Cover Lock Cable Lock provision Locking the Smart Cover Lock Fingerprint identification technology Fault notification and recoverySurge-tolerant power supply Drive protection system Enww Sata hard drives Serial and Parallel ATA drive guidelines and featuresSerial ATA Hard Drive Characteristics Sata Identification Color Port Sata data cable Sata power cableSata hard drive cables Pin Number Usage Device Plug Host Plug Hard drive capacities Pata device informationATA Smart Drives FAT Enww Identifying routine care and disassembly preparation Preventing electrostatic damage to equipment Electrostatic discharge informationGenerating static Relative Humidity Event 55% 40% 10% Recommended materials and equipment Personal grounding methods and equipmentGrounding the work area Static Shielding Protection Levels Enww Operating guidelines General cleaning safety precautionsCleaning the workstation case Routine care Cleaning the keyboard Cleaning the monitor Power supply fan Service considerationsCleaning the mouse Tools and software requirements Lithium coin cell battery Cables and connectorsHard drives Removal and replacement procedures Preparation for disassembly Installing a padlock Installing a cable lockExternal security devices Access panel Front bezel Front drive bezels Cable management Cable Cable Designator Cable connectionsCable PCA Designator Memory Expansion cards Enww Enww Enww Enww Enww Enww Removing an external drive DrivesDrive positions Drive Positions Ite Description m Drives Installing an external drive Releasing the drives Enww Enww Replacing an internal hard drive Enww Enww Enww Chassis fan Fan shroud Front I/O panel housing assembly Heatsink Processor Enww Speaker Power supply System board Battery Type 1 Battery Holder Type 2 Battery Holder Type 3 Battery Holder Keyboard Connector pin assignmentsConnector and Icon Pin Signal Mouse + Transmit Data Ethernet RJ-45Ethernet AUI + Receive Data Serial interface, powered and non-powered Parallel interface Headphone Connector and Icon 1/8 miniphone Pin SignalMicrophone Line-in audio External infrared transceiver Monitor Pin Power ATA/ATAPI IDE Standard drive cable Drive Connector Pin Signal Pin Power for CPUSata data and power X1, x4, x8, and x16 PCI Express Connector Pin a Signal X1, x4, x8, and x16 PCI Express Connector Pin B Signal DVI connector Enww General requirements Power cord set requirementsJapanese power cord requirements Country-specific requirements Austria AustraliaItaly Japan Post error messages Power-On Self-Test Post Table C-1Numeric Codes and Text Messages ROM Download to Disable toPost numeric codes and text messages Control panel message Description Recommended action Control panel message Description Advanced Onboard Devices Display cache is detected unreliable Replace diskette driveDevices Replace system board if minimal graphics Under Storage DPS Self-test Keyboard Attached Enabled Turned off Inventory error during MEBx executionNetwork Server Mode Active and No Then save changes Remove the workstation cover, press Table C-2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Device that is causing the failure. Continue Cards. Power on the system. If the systemProcedure until failure occurs. Replace Replace the power supply Open hood and check that the power button Red Power LED flashes nine System powers on but isTimes, once every second Unable to boot Check that both power supply cables are Enww Troubleshooting without diagnostics Safety and comfort Before you call for technical support Helpful hints Helpful hints Problem persists, replace the RTC battery. See the Hardware Solving general problemsTable D-1Solving General Problems Prolongs the life of the RTC battery There is no sound or sound volume is too low Cause Solution Poor performance is experienced Cause Solution Heatsink is not properly attached to the processor Heatsink/fan assemblyCause Solution If fan is plugged in, but is not spinning, then replace Enww Table D-2Solving Power Problems Solving power problemsPower supply shuts down intermittently Cause Solution Diskette drive light stays on Cause Solution Solving diskette problemsTable D-3Solving Diskette Problems Drive not found Cause Solution Diskette drive cannot read a diskette Cause Solution Cannot format diskette Cause SolutionProblem has occurred with a disk transaction Cause Solution Invalid system disk message is displayed Cause Solution Media Boot function in Computer Setup overrides the Boot Order enable command Solving hard drive problems Table D-4Solving Hard Drive Problems Workstation will not boot from hard drive Cause Solution Storage Boot Order listWorkstation seems to be locked up Cause Solution Table D-5Solving Media Card Reader Problems Solving media card reader problemsCan not write to the media card Cause Solution Solving media card reader problems Table D-6Solving Display Problems Solving display problemsBlank screen no video Cause Solution Dim characters Cause Solution Out of Range displays on screen Cause Solution Image is not centered Cause SolutionImageControl/ Horizontal Position or Vertical Assist you with the synchronization, go to the following Certain typed symbols do not appear correct Cause SolutionMonitor’s on-screen display menu Web site, select the appropriate monitor, and download Sound cuts in and out Cause Solution Solving audio problemsTable D-7Solving Audio Problems From the Control Panel, select Sounds and Audio Devices Speech and Audio Devices, then click Sounds On the Properties tab, make sure Enable digital CDAudio for this CD-ROM device is checked Audio Devices Solving printer problems Table D-8Solving Printer Problems Click Shut Down . The Shut Down Windows dialog Solving keyboard and mouse problemsTable D-9Solving Keyboard Problems Select Shut down Table D-10Solving Mouse Problems Table D-11Solving Hardware Installation Problems Solving hardware installation problemsWorkstation will not start Cause Solution Once bad card is identified, remove and replace bad Goes awayOption card Wake-on-LAN feature is not functioning Cause Solution Solving network problemsTable D-12Solving Network Problems Wake-on-LAN is not enabled Enable Wake-on-LAN Resource settings for the board Diagnostics reports a failure Cause SolutionUnder the Computer Setup Advanced menu, change Cable Correctly New network card will not boot Cause Solution Out of memory error Cause Solution Solving memory problemsTable D-13Solving Memory Problems Memory count during Post is wrong Cause Solution Solving memory problems Some fans only operate when needed Solving processor problemsTable D-14Solving Processor Problems Make sure the processor heatsink is installed properly Enabled in Storage Boot Order Solving CD-ROM and DVD problemsTable D-15Solving CD-ROM and DVD Problems Mode in Security Password Options DVD driver Movie will not play in the DVD drive Cause SolutionCannot eject compact disc tray-load unit Cause Solution Try a different brand of media. Quality varies widely Disconnect the drive cable from the system board Drive cable is still attached to the system board USB Drive Key not found identified Cause Solution Solving drive key problemsTable D-16Solving Drive Key Problems System will not boot from USB Drive Key Cause Solution Table D-17Solving Front Panel Component Problems Solving front panel component problemsRestart the workstation Table D-18Solving Internet Access Problems Solving internet access problemsUnable to connect to the Internet Cause Solution Double-clickPorts COM & LPT Manager buttonProperties Post error has occurred Solving software problemsTable D-19Solving Software Problems Determine possible causes System board and riser board reference designators Designator Component Enww Main Power/HDD LED connector Connector 20 or 24 pinSecond P/S connector as required Speaker connector Security hood switch on riser card SW2 Super I/O Battery retainerSouth bridge Clock chip Secondary NIC clock crystal Y5/H5 RTC clock crystal/tie-down Memory DDR2-SDRAM DIMMs Populating Dimm sockets Description Socket Color Populating Dimm sockets Enww Symbols/Numerics Index Keyboard PXE Restore Plus