HP XW3400 manual Solving hard drive problems, Table D-4Solving Hard Drive Problems

Solving hard drive problems

Table D-4Solving Hard Drive Problems

Hard drive error occurs.

Cause	Solution
Hard disk has bad sectors or has failed.	1. In Windows XP, right-click Start, click Explore, and
		select a drive. Select File > Properties > Tools.
		Under Error-checking, click Check Now.
	2.	Use a utility to locate and block usage of bad sectors. If
		necessary, reformat the hard disk.
Disk transaction problem.
Cause	Solution
Either the directory structure is bad or there is a problem with a	In Windows XP, right-click Start, click Explore, and select a
file.	drive. Select File > Properties > Tools. Under Error-
	checking, click Check Now.
Drive not found (identified).
Cause	Solution
Cable could be loose.	Check cable connections.
The system may not have automatically recognized a newly	See reconfiguration directions in the Solving hardware
installed device.	installation problems on page 143 section. If the system still
	does not recognize the new device, check to see if the device
	is listed within Computer Setup. If it is listed, the probable cause
	is a driver problem. If it is not listed, the probable cause is a
	hardware problem.
	If this is a newly installed drive, run the Computer Setup utility
	and try adding a POST delay under Advanced > Power-On
	Options.
The device is attached to a SATA port that has been disabled	Run the Computer Setup utility and ensure the device's SATA
in Computer Setup.	port is enabled in Storage > Storage Options.
Drive responds slowly immediately after power-up.	Run Computer Setup and increase the POST Delay in
	Advanced > Power-On Options.
Nonsystem disk/NTLDR missing message.
Cause	Solution
The system is trying to start from a diskette that is not bootable.	Remove the diskette from the diskette drive.
The system is trying to start from the hard drive but the hard drive	1. Insert a bootable diskette into the diskette drive and restart
may have been damaged.		the workstation.
	2.	Check the hard drive format using fdisk: If NTFS
		formatting, use a third party reader to evaluate the drive.
		If FAT32 formatting, the hard drive cannot be accessed.

130 Appendix D Troubleshooting without diagnostics ENWW