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Solving Infrared Problems
Problem
Cannot link with another computer.
Cause | Solution(s) | |
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Microsoft Direct Cable | Install the Microsoft Direct Cable | |
Connection is not running on | Connection on the second | |
both computers. | computer and start the program | |
| on both computers. | |
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Baud rate conflict. | Select the same baud rate for | |
| both computers. | |
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Interrupt request (IRQ) conflict. | Check for IRQ conflicts in System | |
| Properties Device Manager and | |
| in Computer Setup. Reassign if | |
| two devices have the same IRQ | |
| address. | |
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Cannot transmit data.
A physical condition exists that affects the connection.
Direct sunlight, fluorescent light, or flashing incandescent light is close to the infrared connections.
Interference from other wireless devices.
Physical obstruction.
Refer to the solutions below for data transmission problems.
Remove the interfering light sources.
Keep remote control units such as wireless headphones and other audio devices away from the infrared connections.
Do not place objects between the two units that will interfere with a
Movement. | Do not move either unit during | ||
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| data transmission. | |
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Orientation. | Adjust devices so that they point | ||
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| within 30 degrees of each other. | |
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Distance. | Verify that devices are not more | ||
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| than 3 feet (1 m) apart. | |
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