. . . . . . . . . . . . . . . . . . . . . . . . .

Solving Battery and Battery Gauge Problems Continued

Problem

Probable Cause

Solution(s)

 

 

 

 

 

 

 

Battery light does

 

Battery pack is already

No action is required.

 

not turn on and

 

charged.

 

 

 

battery pack does

 

 

 

 

 

 

Battery pack was exposed to

Allow time for the battery pack to

 

not charge.

 

 

 

temperature extremes.

return to room temperature.

 

 

 

 

 

 

 

 

 

 

 

Battery pack is at end of its life. Replace battery pack.

 

 

 

 

 

 

Battery pack is

 

Normal warming has occurred

No action is required.

 

warm to the touch

 

due to charging.

 

 

 

after charging.

 

 

 

 

 

 

 

 

 

 

 

Battery gauge is

The battery pack is new or has

inaccurate.

not been used for a long time.

Condition the battery pack by fully charging, fully discharging, then fully recharging it.

The computer shut

Suspend was not initiated

down and

before removing the discharged

information in

battery pack, or a charged

memory was lost

battery pack was not inserted

when a battery pack

within ten minutes after

was being replaced.

removing the discharged

 

battery pack.

 

 

 

Auxiliary battery charge is low

 

because the computer was not

 

connected to a power source

 

for an extended period of time.

 

 

To prevent loss of information next time, initiate Suspend, remove the discharged battery pack, and insert a fully charged battery pack within ten minutes.

Connect the computer to an external power source to charge the auxiliary battery.

Auxiliary battery is at end of its Replace the auxiliary battery. life.

You have to set the date and time every time you turn on the computer.

Auxiliary battery is at end of its Replace the auxiliary battery. life.

Continued

Troubleshooting 13-5

Page 131
Image 131
Compaq LTE 5000 Not charge Temperature extremes, Battery pack is at end of its life. Replace battery pack, Inaccurate