Worldwide Telephone Numbers | Compaq LTE 5000 manual

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Worldwide Telephone Numbers

Locate your geographical area from the following table and use one of the telephone numbers for Compaq assistance.

General Information Numbers:—Product information, technical assistance, and the location of your nearest Compaq authorized dealer, reseller, or service provider.

Technical Support Numbers:—Hardware technical support in analyzing system configuration and diagnostic problems or troubleshooting.

Customer Support Numbers:—Information on service and support programs including warranty, product catalogs, and white papers.

PaqFax Numbers:—Automatic facsimile response system for technical and product specific information that is transmitted to any fax machine. PaqFax is available 24 hours a day.

NOTE: Telephone numbers are subject to change without notice.

Worldwide Telephone Numbers

	Country
Location	Code		Telephone Number

Argentina
General Information	+54		-1-796-1616
Technical Support	+54		-1-796-1717

Australia
General Information			61-2-9911-1999
Technical Support			61-2-9911-1955
PaqFax			61-2-9911-1982

Austria
General Information			0222/8 78-16 16
Technical Support			0222/8 78-16-16
Ordering Backup Software	+31		-55-38-43-39

xviiiBefore You Begin

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Compaq LTE 5000 manual Worldwide Telephone Numbers, Country Location Code Telephone Number

Contents

Beyond Setup Cables Regulatory NoticesFederal Communications Commission Notice Modifications German Ergonomics Notice European NoticeCanadian Notice Avis Canadien Laser Safety Japanese Notice Airline Travel NoticeCdrh Regulations Teac CD-40 E-900-U Laser Information Contents Using Battery Packs Basic Operating, Maintenance, and Travel Guidelines Working with Removable Drives Connecting External Desktop Equipment Running Computer Setup Using PC CardsUsing Audio Equipment Installing an Optional Memory Expansion Board Running Compaq Diagnostics TroubleshootingIntelligent Manageability Xiv Contents Where to Find Information Symbols and Conventions Used in This GuideBefore You Begin Compaq Support Preparing for a Technical Support Call Ordering Backup Diskettes Country Location Code Telephone Number Worldwide Telephone Numbers FaxPaq Compaq Care CenterCompaq Care Center Fax General Fax Country Location Code Telephone Number Windows 95 Support FaxStationGeneral Information Technical Support PaqFax Poland General Information FaxPaq QuickLine Bulletin Board General Information 0990-13445658-2-953-6944 Taking a Look at the Computer Backing Up the Preinstalled Software Preinstalled Software Interior Components MemoryIncreasing RAM Memory Exterior Components Component Function Components on the Front and Right Side Diskette drive in the MultiBay is being accessed Components on the Front and Right SideAn external monitor is actively displaying information Built-in microphone for the multimedia sound system Ventilation intake Stereo speakers Brightness control Components on the Rear and Left Side Headphone jack Stereo line-in jack Serial connector Parallel connectorSerial number For customer support EasyPoint II Pointing Device Mouse Buttons Keyboard and EasyPoint Pointing Device Replacing the Pointing Device Cap Customizing the Pointing Device Keyboard Features Identifying Keyboard Features Using the Embedded Numeric Keypad Using Text StretchHotkeys Key Hotkeys Fn+F6 Connecting to an External Power Source Power Sources Connecting the AC Adapter Connecting the Automobile Adapter Disconnecting from an External Power Source Power Controls Power ControlsTurning On the Computer Turning Off the Computer Caring for the Computer Air Travel Traveling and Shipping Guidelines Shipping International Travel Extending Battery Pack Operating Time Using Battery Packs Battery Gauge Icons and Battery Light Enhancing Battery Gauge Accuracy Identifying and Resolving Low-Battery Condition Removing a Battery Pack from the Computer Replacing Battery Packs Removing a Battery Pack from the Computer Inserting a Battery Pack into the Computer Charging Battery Packs Charging Battery Packs in the ComputerCharging Battery Packs in Expansion Bases Charging Battery Packs Outside Normal Operating Conditions Recycling Used Battery Packs Storing Battery Packs Connecting External Desktop Equipment Serial Devices Parallel Devices External Monitor Connecting External Desktop Equipment External Keyboard, Numeric Keypad, or PS/2 Mouse MultiBay-ISA Expansion Base Sliding Open the External Options Connector Cover Sliding the Computer into the Expansion Base Using the Docking Lever to Dock the Computer Undocking the Computer from the Expansion Bases Attaching an Optional Security Cable Lock Using the Ethernet Connectors on the Expansion Base Connecting External Desktop Equipment Infrared Port on the Computer Preparing for an Infrared Connection Working with Removable Drives Number and Supported Locations For Removable Components Removable NumberSupported Locations Supported Caring for Removable Drives Placing a Hard Drive into the Hard Drive Carrying Case Working with Removable Drives Securing a Drive in the Dedicated Hard Drive Bay Dedicated Hard Drive Bay Removing a Hard Drive from the Dedicated Hard Drive Bay Removing the Hard Drive from the Dedicated Hard Drive Bay Inserting a Hard Drive into the Dedicated Hard Drive Bay Inserting the Hard Drive into the Hard Drive Bay Securing a Drive in the Computer MultiBay Computer MultiBay Inserting a Hard Drive into the Computer MultiBay Page 14Working with Removable Drives Removing a Hard Drive from the Computer MultiBay Inserting a CD-ROM Drive into the Computer MultiBay Removing a CD-ROM Drive from the Computer MultiBay Operating a CD-ROM Drive Inserting a CD into the CD-ROM Drive Removing a CD from the CD-ROM Drive Opening the CD Loading Tray Manually Inserting a Diskette Drive into the Computer MultiBay Accessing a Diskette Drive in the Expansion Base Inserting the Diskette Drive into the Computer MultiBay Removing a Diskette Drive from the Computer MultiBay Using a Diskette Drive Using Additional Hard Drives Using LTE 5000 Hard DrivesUsing LTE Elite Hard Drives Working with Removable Drives Inserting into the Expansion Base MultiBay Changing the Boot Drive 30Working with Removable Drives Using PC Cards in Windows Using PC Cards Formatting Storage PC Cards Installing Card-Specific Device Drivers Atainit d Using PC Cards in MS-DOS Mode Inserting a PC Card Push the PC Card door in to close it Removing a PC Card Using Audio Equipment Using the Built-In Audio Equipment Internal Stereo Speakers Volume Control Connecting Optional External Audio Equipment Internal MicrophoneStereo Speaker/Headphone Jack Mono Microphone Jack Stereo Line-In Jack Installing an Optional Memory Expansion Board Open the connector door on the rear panel of the computer Inserting a Memory Expansion Board into the Memory Slot Running Computer Setup Default Initialization MenuOption Power Menu Option DefaultPorts Menu 10-4Running Computer Setup Setup Password Disabled EnabledSecurity Menu Power-On Password Exit Menu QuickLock/QuickBlankDevice Disabling Customizing Computer Settings Power ManagementComputer Setup Power Management Suspend Windows 95 Power Properties Hibernation Security Features Computer Checkup Test Running Compaq Diagnostics 11-2Running Compaq Diagnostics ROM View System Information Inspect Fault Management Intelligent ManageabilityAsset Management Security Management Troubleshooting Checklist for Minor Problems Solving Audio Problems ProblemSolutions Problem Probable Cause Solutions Solving Battery and Battery Gauge Problems Information Battery pack, or a charged Memory was lost Not charge Temperature extremesBattery pack is at end of its life. Replace battery pack Due to charging After charging Battery gauge is Recharge the battery pack Off or disabledIs draining the battery Battery pack has partially Compact disc CD-ROM drive Solving CD-ROM Drive ProblemsCD-ROM drive Cannot read a Solving Diskette and Diskette Drive Problems Damaged Bootable diskette is notComputer Setup Cannot read a Used Drive Diskette Diskette is defective or Problem Probable Cause Solving Hard Drive Problems Solving Hardware Problems Solving Hard Drive Problems Probable CauseProblem Probable Cause Solutionss Cause Solutions Solving Infrared Problems Solving Memory Problems Solving Keyboard Problems Solving PC Card Problems PC Card slots are disabledCard sound effects Solving Pointing Device Problems Solving PC Card Problems CauseProblem CauseSolutions Solving Power Problems Solving Printer Problems Solving Screen Problems This is typical no action is required Solving Screen Problems Power-On Self-Test Error Messages A-1 Power-On Self-Test Error Messages Keyboard failed the self-test command Message DescriptionReal time-clock is not ticking Possibly by a power loss MessageSpecified in Cmos RAM Fatal Error Messages Message Description Beep CodeWalking bit test of Cmos RAM locations 0E Hex 3F Hex failed Meaning Beep Beep Code Sequence Specifications ComputerMetric Computer Specifications Inch Color STN Svga Display Inch Color TFT Svga Display 288 x 0.288 mm Height 17.48 cm Width 23.24 cm64K 70 CD/M2 @ 4 mA 70 CD/M2 @ 5 mA Inch Color TFT 1024x768 DisplayHeight 18.43 cm Width 24.58 cm Panel 256K System 810 MB 35 GB 16 GB Hard Drive High density Low density Diskette Drive 6X CD-ROM Drive Lithium Ion Battery Pack Nickel Metal Hydride Battery Pack Connector Pin Signal Connector Pin AssignmentsSerial Connector Keyboard/Mouse Connector Pin Signal Parallel Connector External Monitor Connector PC Card Pcmcia Connector Signal PinGround Address bit Data bit Microphone Input Digital waveformRight Channel Output Left Channel Output OSC External Options Connector Midi Battery 1 VoltageReserved System Data Bit Mouse Data Ground CRT ID Bit 8Connector Pin Assignments 179 System Address Bit 196 DC Voltage Input 180 197 200 Battery 1 Voltage Two-Prong, Double-Insulated Power Cord Set Requirements Accredited Applicable Country Agency Power Cord Set Requirements Two-Prong, Double-Insulated Power Cord Set Requirements D-3 Three-Prong Grounded Power Cord Set Requirements 2Three-Prong Grounded Power Cord Set Requirements Three-Prong Grounded Power Cord Set Requirements E-3 Preventing Electrostatic Discharge Electrostatic Discharge Grounding Methods Index Index 2Index Index 4Index Index 6Index Index 8Index Index Index Index Index