General Information 0990-134456, 58-2-953-6944 | Compaq LTE 5000

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Worldwide Telephone Numbers Continued
	Country
Location	Code		Telephone Number

Taiwan
General Information			886-2-7351000
Technical Support			886-2-3761170
BBS			886-2-3761175

Thailand
General Information			62-2-679-6222

United Arab Emirates (Dubai)
General Information	+97		14 -818100

United Kingdom

General Information

FaxPaq

QuickLine Bulletin Board

United States

General Information

Technical Support

Customer Support

PaqFax

Download Facility (modem access only)

Ordering Backup Software Battery Pack Recycling

Venezuela

General Information

0990-134456

0181-332-3550

0181-332-9499

1-713-514-6864

1-800-OKCOMPAQ (1-800-652-6672)

1-800-345-1518

1-800-345-1518, Option 1

1-713-518-1418

1-800-952-7689

1-800-524-9859

58-2-953-6944

Before You Begin xxiii

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Compaq LTE 5000 manual General Information FaxPaq QuickLine Bulletin Board, General Information 0990-134456, 58-2-953-6944

Contents

Beyond Setup Regulatory Notices Federal Communications Commission NoticeModifications Cables European Notice Canadian NoticeAvis Canadien German Ergonomics Notice Cdrh Regulations Laser SafetyJapanese Notice Airline Travel Notice Laser Information Teac CD-40 E-900-U Contents Basic Operating, Maintenance, and Travel Guidelines Using Battery Packs Connecting External Desktop Equipment Working with Removable Drives Using PC Cards Using Audio EquipmentInstalling an Optional Memory Expansion Board Running Computer Setup Intelligent Manageability Running Compaq DiagnosticsTroubleshooting Xiv Contents Before You Begin Where to Find InformationSymbols and Conventions Used in This Guide Compaq Support Ordering Backup Diskettes Preparing for a Technical Support Call Worldwide Telephone Numbers Country Location Code Telephone Number Compaq Care Center Compaq Care Center FaxGeneral Fax FaxPaq Country Location Code Telephone Number General Information Technical Support PaqFax Windows 95 SupportFaxStation Poland 58-2-953-6944 General Information FaxPaq QuickLine Bulletin BoardGeneral Information 0990-134456 Taking a Look at the Computer Preinstalled Software Backing Up the Preinstalled Software Increasing RAM Memory Interior ComponentsMemory Exterior Components Components on the Front and Right Side Component Function An external monitor is actively displaying information Diskette drive in the MultiBay is being accessedComponents on the Front and Right Side Ventilation intake Stereo speakers Brightness control Built-in microphone for the multimedia sound system Components on the Rear and Left Side Serial connector Parallel connector Serial numberFor customer support Headphone jack Stereo line-in jack Keyboard and EasyPoint Pointing Device EasyPoint II Pointing Device Mouse Buttons Customizing the Pointing Device Replacing the Pointing Device Cap Identifying Keyboard Features Keyboard Features Hotkeys Using the Embedded Numeric KeypadUsing Text Stretch Hotkeys Key Fn+F6 Power Sources Connecting to an External Power Source Connecting the AC Adapter Disconnecting from an External Power Source Connecting the Automobile Adapter Turning On the Computer Power ControlsPower Controls Caring for the Computer Turning Off the Computer Traveling and Shipping Guidelines Air Travel International Travel Shipping Using Battery Packs Extending Battery Pack Operating Time Battery Gauge Icons and Battery Light Enhancing Battery Gauge Accuracy Identifying and Resolving Low-Battery Condition Replacing Battery Packs Removing a Battery Pack from the Computer Removing a Battery Pack from the Computer Inserting a Battery Pack into the Computer Charging Battery Packs in Expansion Bases Charging Battery PacksCharging Battery Packs in the Computer Charging Battery Packs Outside Normal Operating Conditions Storing Battery Packs Recycling Used Battery Packs Connecting External Desktop Equipment Serial Devices Parallel Devices External Monitor Connecting External Desktop Equipment External Keyboard, Numeric Keypad, or PS/2 Mouse MultiBay-ISA Expansion Base Sliding Open the External Options Connector Cover Sliding the Computer into the Expansion Base Using the Docking Lever to Dock the Computer Undocking the Computer from the Expansion Bases Using the Ethernet Connectors on the Expansion Base Attaching an Optional Security Cable Lock Connecting External Desktop Equipment Infrared Port on the Computer Preparing for an Infrared Connection Working with Removable Drives Supported Locations Supported Number and Supported Locations For Removable ComponentsRemovable Number Caring for Removable Drives Placing a Hard Drive into the Hard Drive Carrying Case Working with Removable Drives Dedicated Hard Drive Bay Securing a Drive in the Dedicated Hard Drive Bay Removing a Hard Drive from the Dedicated Hard Drive Bay Removing the Hard Drive from the Dedicated Hard Drive Bay Inserting a Hard Drive into the Dedicated Hard Drive Bay Inserting the Hard Drive into the Hard Drive Bay Computer MultiBay Securing a Drive in the Computer MultiBay Inserting a Hard Drive into the Computer MultiBay Page 14Working with Removable Drives Removing a Hard Drive from the Computer MultiBay Inserting a CD-ROM Drive into the Computer MultiBay Removing a CD-ROM Drive from the Computer MultiBay Operating a CD-ROM Drive Inserting a CD into the CD-ROM Drive Removing a CD from the CD-ROM Drive Opening the CD Loading Tray Manually Accessing a Diskette Drive in the Expansion Base Inserting a Diskette Drive into the Computer MultiBay Inserting the Diskette Drive into the Computer MultiBay Removing a Diskette Drive from the Computer MultiBay Using a Diskette Drive Using LTE Elite Hard Drives Using Additional Hard DrivesUsing LTE 5000 Hard Drives Working with Removable Drives Inserting into the Expansion Base MultiBay Changing the Boot Drive 30Working with Removable Drives Using PC Cards Using PC Cards in Windows Installing Card-Specific Device Drivers Formatting Storage PC Cards Using PC Cards in MS-DOS Mode Atainit d Inserting a PC Card Push the PC Card door in to close it Removing a PC Card Using Audio Equipment Using the Built-In Audio Equipment Volume Control Internal Stereo Speakers Stereo Speaker/Headphone Jack Connecting Optional External Audio EquipmentInternal Microphone Stereo Line-In Jack Mono Microphone Jack Installing an Optional Memory Expansion Board Open the connector door on the rear panel of the computer Inserting a Memory Expansion Board into the Memory Slot Running Computer Setup Option DefaultInitialization Menu Ports Menu Power MenuOption Default 10-4Running Computer Setup Security Menu Setup PasswordDisabled Enabled Power-On Password Device Disabling Exit MenuQuickLock/QuickBlank Computer Setup Power Management Customizing Computer SettingsPower Management Windows 95 Power Properties Suspend Security Features Hibernation Running Compaq Diagnostics Computer Checkup Test 11-2Running Compaq Diagnostics View System Information Inspect ROM Asset Management Fault ManagementIntelligent Manageability Security Management Troubleshooting Checklist for Minor Problems Solutions Solving Audio ProblemsProblem Solving Battery and Battery Gauge Problems Problem Probable Cause Solutions Not charge Temperature extremes Battery pack is at end of its life. Replace battery packDue to charging After charging Battery gauge is Information Battery pack, or a charged Memory was lost Off or disabled Is draining the batteryBattery pack has partially Recharge the battery pack Solving CD-ROM Drive Problems CD-ROM driveCannot read a Compact disc CD-ROM drive Solving Diskette and Diskette Drive Problems Bootable diskette is not Computer SetupCannot read a Used Drive Diskette Diskette is defective or Damaged Solving Hard Drive Problems Problem Probable Cause Problem Probable Cause Solutionss Solving Hardware ProblemsSolving Hard Drive Problems Probable Cause Solving Infrared Problems Cause Solutions Solving Keyboard Problems Solving Memory Problems Card sound effects Solving PC Card ProblemsPC Card slots are disabled Problem CauseSolutions Solving Pointing Device ProblemsSolving PC Card Problems Cause Solving Power Problems Solving Printer Problems Solving Screen Problems Solving Screen Problems This is typical no action is required Power-On Self-Test Error Messages Power-On Self-Test Error Messages A-1 Real time-clock is not ticking Keyboard failed the self-test commandMessage Description Specified in Cmos RAM Possibly by a power lossMessage Walking bit test of Cmos RAM locations 0E Hex 3F Hex failed Fatal Error MessagesMessage Description Beep Code Beep Beep Code Sequence Meaning Metric SpecificationsComputer Computer Specifications Inch Color TFT Svga Display Inch Color STN Svga Display Height 17.48 cm Width 23.24 cm 64K70 CD/M2 @ 4 mA 288 x 0.288 mm Inch Color TFT 1024x768 Display Height 18.43 cm Width 24.58 cmPanel 256K System 70 CD/M2 @ 5 mA Hard Drive 810 MB 35 GB 16 GB Diskette Drive High density Low density 6X CD-ROM Drive Nickel Metal Hydride Battery Pack Lithium Ion Battery Pack Connector Pin Assignments Serial ConnectorKeyboard/Mouse Connector Connector Pin Signal Parallel Connector Pin Signal External Monitor Connector Ground Address bit Data bit PC Card Pcmcia ConnectorSignal Pin Digital waveform Right Channel OutputLeft Channel Output Microphone Input External Options Connector OSC Battery 1 Voltage Reserved System Data Bit Mouse Data GroundCRT ID Bit Midi 8Connector Pin Assignments 200 Battery 1 Voltage 179 System Address Bit 196 DC Voltage Input 180 197 Two-Prong, Double-Insulated Power Cord Set Requirements Power Cord Set Requirements Accredited Applicable Country Agency Two-Prong, Double-Insulated Power Cord Set Requirements D-3 Three-Prong Grounded Power Cord Set Requirements 2Three-Prong Grounded Power Cord Set Requirements Three-Prong Grounded Power Cord Set Requirements E-3 Electrostatic Discharge Preventing Electrostatic Discharge Grounding Methods Index Index 2Index Index 4Index Index 6Index Index 8Index Index Index Index Index