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Solving Diskette and Diskette Drive Problems Continued

Problem

Probable Cause

Solution(s)

 

 

 

 

 

 

Diskette drive

The wrong type diskette is being Use the type diskette required by

cannot read a

used.

the drive.

diskette.

 

 

 

 

 

Diskette is defective or

If you can read other diskettes in

 

 

damaged.

the drive, try reading this diskette

 

 

 

in another diskette drive to verify it

 

 

 

is damaged.

 

 

 

 

 

Diskette is not formatted.

Double-click the My Computer

 

 

 

icon, click the icon for the disk

 

 

 

you want to format, click the File

 

 

 

menu, then click Format.

 

 

 

 

 

 

Drive error has occurred.

Cannot boot from

Bootable diskette is not in

diskette.

drive A.

 

 

 

 

Diskette Boot is disabled in

 

Computer Setup.

 

 

 

Click the Device Manager tab in System Properties, then double- click Disk Drives and verify the diskette drive is recognized. Double-click the diskette drive to view the status and settings for the drive.

Run Computer Checkup from the Compaq Diagnostics diskette (refer to Chapter 11, "Running Compaq Diagnostics").

Put the bootable diskette in drive A. If a diskette drive is in the computer MultiBay, that is drive A.

Run Computer Setup and enable Diskette Boot on the Initialization menu.

Troubleshooting 13-9

Page 135
Image 135
Compaq LTE 5000 Cannot read a Used Drive Diskette Diskette is defective or, Damaged, Is damaged, Menu, then click Format