Compaq LTE 5000 Solving CD-ROM Drive Problems, CD-ROM drive, Cannot read a, Not work Properly

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Solving CD-ROM Drive Problems

Problem Probable Cause Solution(s)

CD-ROM drive	Compact disc is upside down or
cannot read a	is improperly inserted in the
compact disc.	CD-ROM drive.
CD-ROM drive does	CD-ROM drive is not seated
not work.	properly.

Open the CD loading tray, place the compact disc in it (label side up), then close the tray.

Shut down the computer, remove and reinsert the drive, then turn on the computer.

No sound comes from a CD-ROM drive in the expansion base.

CD-ROM drive was inserted while the computer was on, in Suspend, or in Hibernation.

You have two CD-ROM drives in the expansion base and are trying to play an audio (music) CD on one of them.

Shut down computer; then turn it on again. The drive is initialized during power up.

Shut down the computer and remove one of the CD-ROM drives from the expansion base. If two CD-ROM drives are in the expansion base, neither can play audio (music) CDs.

Troubleshooting 13-7