PROBLEM SOLVING

Problem

Possible Cause

Solution

 

 

 

Power light does not light.

Parent unit

 

 

Unit is not turned on.

Turn Volume control/Off switch

 

 

clockwise (2-5).

 

Batteries are low.

Recharge batteries.

 

Baby unit

 

 

Unit is not turned on.

Set microphone switch (1-8) to

 

 

the MONITOR position.

 

AC adapter is not plugged in or

Plug in AC adapter or replace

 

Batteries are exhausted.

batteries.

 

AC adapter plugged into an

If the power socket has a switch,

 

outlet that is not working.

turn it on.

 

 

 

High pitched noise.

Units are too close together.

Move Parent unit away from

 

 

Baby unit.

 

Volume too high.

Turn volume control on Parent

 

 

unit counter-clockwise.

 

 

 

Parent unit batteries do not

Battery life is at an end.

Replace rechargeable batteries,

charge.

 

using only 1.2V, AA NiMH

 

 

batteries.

 

 

 

No sound.

Volume control on Parent unit is

Turn volume control/Off switch

 

set too low.

clockwise (2-5).

 

Units are out of range.

Move Parent unit closer to Baby

 

 

unit.

 

 

 

Power light blinking.

Batteries are low or empty.

Parent unit:- recharge batteries.

 

 

Baby unit:- replace batteries or

 

 

connect to mains power.

 

 

 

Talk-back / intercom

Loudspeaker volume on Baby

Set volume control (1-6) on Baby

function not working*.

unit is too low.

unit to mid-range.

 

 

 

Interference or poor

Mobile or cordless phones too

Move the phones away from the

reception.

close to the baby monitor can

units.

 

cause interference.

 

 

 

 

*With the talk / intercom function if either the Parent or Baby unit is transmitting, then the other unit can only receive and not transmit.

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Philips SC367 warranty Problem Solving, Problem Possible Cause Solution, Parent unit, Baby unit