Lenovo H5S manual Solving Problems, Troubleshooting Display Problems

Solving Problems

Follow these tips when troubleshooting your computer:

•If you added or removed a part before the problem started, review the installation procedures to ensure that the part is correctly installed.

•If a peripheral device does not work, ensure that the device is properly connected.

•If an error message appears on the screen, write down the exact message.

This message may help support personnel diagnose and fix the problem(s).

•If an error message occurs in a program, see the program’s documentation.

Note: The procedures in this document were written for the Windows default view, so they may not apply if you set your Lenovo® computer to the Windows Classic view.

3.1 Troubleshooting Display Problems

Problem: Blank screen or no image is displayed on the monitor.

Troubleshooting and problem resolution:

1.Check to see if the monitor has been turned on; if not, press the Power button.

2.Check to see if the monitor power cord is loose; if so, plug the power cord securely into the monitor.

3.Check to see if the signal cable to the monitor is securely connected to the connector on the computer graphics card; if not, shut down the computer then connect the signal cable of the monitor securely to the connector on the computer graphics card.

Problem: You need to change the display property settings.

Setting display background and icon properties:

1.Right-click the desktop anywhere except over an icon, then select Personalize from the pop-up menu.

2.From here, select the appropriate options to:

•Change the desktop background

•Select a screen saver

•Select colors and appearance options for icons and text

•Set resolution and colors in the Display Settings options

14User Guide