The mouse is lost wh en I switch to a differ ent port.
• Checkthatth emouseyouareus ingisconnected properlytotheco nsole
port of the KVM Switch.
• Tightenanyloosecableco nnections.
• Ifyouareusin gamousedriverth atwasincludedwi thyourmouse,uni nstall
it and install the standard Mi crosoft mouse driver.
• Makesurethemouseworkswhend irectlypluggedintothecompute r.
• Ifthecomputeriscomingou tofstandbymode,allowuptooneminuteto
regain mouse function.
• De-activate power-management schemesonthePC withwhichyouare
experiencing problems.
• Ifyouhotswappedorchangedyo urKVMconfiguration,makesur e
you power off all attached com puters. Then, reinstall t he KVM Switch as
described on pages 8-10 of this manual.
• Tryadifferentmouse.
The mouse is not dete cted at boot up.
• Checkthecablesandmakesu rethattheyareinsertedcorre ctly.
The computer boot s up, but the mouse doe s not work.
• Makesurethemouseisplugg edinproperly.
• Makesurethemouseworkswhend irectlypluggedintothecompute r.
Rebooting may be necessar y when trying this.
• Tryadifferentmouse.
• Trybootingthe problemcompute rwhiletheport isselectedandw aituntil
the operating system loads befo re switching to another computer.
The computer boot s up, but the mouse doe s not work.
• Ifyouhotswappedorchangedyo urKVMconfiguration,makesur e
you power off all attached com puters. Then, reinstall t he KVM Switch as
described on pages 8-10 of this manual.
• Makesureyoudonothavemorethanonem ousedriverinstalled.Make
sure that the dr iver is either for a standar d PS/2 or USB mou se, or a PS/2
mouse compatible with Microsoft.
• Makesureyoudonothaveanymousedrive rsloadedinyour“CONFIG.
SYS” or “AUTOEXEC.BAT” files.
• Avoidmovingthemouseorpres singthemousebuttonwhenswitchi ng
ports on the KVM Switch.
• Trybootingthe problemcompute rwhiletheport isselectedandw aituntil
the operating system loads befo re switching to another computer.
Troubleshooting