Troubleshooting
The mouse is lost when I switch to a different port.
•Tighten any loose cable connections.
•If you are using a mouse driver that was included with your mouse, uninstall it and install the standard Microsoft mouse driver.
•If the server is coming out of standby mode, allow up to one minute to regain mouse function.
•
The mouse is not detected at boot up.
• Check the cables and make sure that they are inserted correctly.
The server boots up, but the mouse does not work.
•Try booting the problem computer while the port is selected and wait until the operating system loads before switching away to another computer.
When I switch from one port to another, mouse movement is completely erratic
•Make sure you do not have more than one mouse driver installed. Make sure that the driver is either for a standard PS/2 or USB mouse, or a Microsoft
•Make sure you do not have any mouse drivers loaded in your “CONFIG.SYS” or “AUTOEXEC.BAT” files.
•Avoid moving the mouse or pressing the mouse button when switching ports on the LCD Rack Console.
34
