Troubleshooting
The keyboard and/or mouse is/are not detected or do not work after installation.
•Make sure the receiver cables are plugged into the PS/2 mouse port and PS/2 keyboard port. Do not unplug or
•For optimal performance, place the receiver at least eight inches (20 centimeters) away from the computer monitor, the computer, any external storage devices, or other electrical devices.
•Make sure you have properly installed the batteries. Check to make sure the batteries you have installed are not dead (you can do this by installing them into another device).
•You may have other system devices that are conflicting with the mouse and/or the keyboard. Check the IRQ/address settings of these devices for conflicts and change the settings as required. Refer to your computer documentation to make these changes.
•Make sure you have properly established communication/synchronization between the receiver and the mouse and keyboard.
•If the keyboard and/or mouse are not working, make sure that the LED on the keyboard and/or the mouse start flashing when you push any of the keyboard keys, mouse buttons, or move the mouse. If the LED does not flash, check to make sure you have installed the batteries correctly.
•When the keyboard or mouse LEDs are flashing, the LED on the receiver should also flash to indicate they are speaking to each other. If the LED on the receiver does not flash, it means that the devices have not connected properly. Push the reset button on the receiver. Within five seconds, push the reset buttons on the mouse and on the keyboard. Refer to Fig. 1, Fig. 2, and Fig. 3 in the Hardware Installation section.
The mouse pointer becomes choppy
•Remove batteries and replace with a fresh set.
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