HP 600 C2184A Troubleshooting Flowcharts - Power-OnSection

P rin t in g S yst e m Tro u b le sh o o t in g Tro u b le sh o o t in g Flo wch art s

Troubleshooting Flowcharts

Troubleshooting Flowcharts - Power-On Section

See "EX" and "EZ" See "CSP200"

Start

Turn on the printer.

Power light			No
	turns on?
		Yes

Power-O n Sect ion

1.Verify the power module is plugged into a powered AC receptacle.

2.Verify the power module is plugged into the printer.

3. Check the power module with another printer.

4. Unplug the interface cable.

Yes			No	Return for service.
	Power light			See "CSP100" and
				“CSP210” customer
		turns on?
				codes.

	Yes
Printer noisy?		1. Check for obstructions or loose parts.

2. Determine noise is excessive for product.

No

No		Yes	Return for service. See
			"CPN100" or “CPN105”
	Still Noisy?
			customer codes.

Carriage Moves						No
		No		Control panel
& Power/Ready
			light(s) flashing?
	light on
	steady?
	Yes				Yes

1.Check for carriage obstruction.

2.Check for missing/incorrect print cartridge.

1. Verify the computer is on.

2. Disconnect the printer from the computer.

Yes		No	Return for service.
			See "CSP200"
	Flashing?
			customer code.

Go to the	No		Yes	See Printer Diagnostic Information/Error Light
Self-Test section
		Still flashing?
				Indications. See "CSP205", and "CSP215" customer
of the Flowchart				codes.