HP 600 C2184A Troubleshooting Flowcharts - Self-TestSection

P rin t in g S yst e m Tro u b le sh o o t in g Tro u b le sh o o t in g Flo wch art s

Troubleshooting Flowcharts - Self-Test Section

Self-Test Sect ion

Run the printing self-test.

Does
the self-test match	No	Control panel		Yes
the example in Printer
Diagnostic		lights flashing?
Information?
Yes			No
		Is the printout		No
		complete?

See Printer Diagnostic Information/Error Light Indications. See "CSP205" and “CSP215 customer codes.

Return for service. See "CGT100" through “CPG115” customer codes.

Yes

Yes	Is the print	No
	quality good?

Printer noisy?		Yes	1.	Check for obstructions or loose parts.
			2.	Determine noise is excessive for product.
	No
Go to the Macintosh or				No		Yes
PC Connect Sections					Still Noisy?
of the Flowchart

See Print Quality Problems. See "CGT100” through “CPG115" customer codes.

Return for service. See "CPN100" and CPN105”

customer codes.