Troubleshooting

Possible Causes of Printer Not Printing

Power module plug may not be fully seated in the printer’s power socket.

Power module may not be connected to a powered receptacle. Make sure any power strip switches are turned on. Also, try a different outlet.

Power Module is not the correct device for the country or region’s power. Refer to “Product Information/Ordering Printer Options”.

Power Module may be faulty. Substitute another power module if available.