HP De skJe t an d De skWrit e r P rin t e rs

Re t u rn in g a P rin t e r f o r S e rvice

In the UK, France, Germany, Switzerland, Austria,Belgium, Norway, Sweden, Denmark, Finland, andthe Netherlands

If a printer fails during the warranty period, the customer should do the following:

1.Follow the troubleshooting procedures in this document or consult the HP FIRST facsimile assistance services.

2.If the customer is still unable to determine the cause of the failure, the customer should contact their local reseller or the European Customer Support Center.

Customer support representatives can answer your questions regarding the setup, configuration, installation, and operation of the printer. They can also troubleshoot and diagnose printer problems and, if necessary, can give instructions for getting the printer serviced and repaired.

If available for your country and language, phone numbers for HP FIRST and the European Customer Support Center are given in a separate document shipped with the printer. If additional information is needed, customers can call the reseller or the nearest HP Sales and Support Office.

If a printer fails after the warranty period:

1.Follow the troubleshooting procedures in this document or the printer user's guide.

2.If the customer is unable to determine the cause of the failure, the customer should contact their local reseller or the nearest HP Sales and Support Office for instructions on returning your printer for service and repair.