HP De s k J e t an d De s k Writ e r P rin t e rs P rin t e r Re p air Fe e d b ac k I n f o rmat io n
HP DeskJet Printer Family Customer Codes (Cont.)
Customer | Failure | Failure |
C o d e | Keywords | Description |
| C A R R I A G E |
|
| P R O B L E M S |
|
CCP100 | Carriage slams to left side and stays there | |
|
|
|
CCP105 | Carriage slams to right side and stays there | |
CCP120 | Erratic/Slow Movement | Erratic, slow movement or carriage stalls or hangs |
|
|
|
CCP125 | Pen Won’t Lock | Pen cartridge won’t lock in carriage |
| C O M M U N I C A T I O N |
|
CKK100 | I/O Port Fail | Serial or parallel Input/Output from PC fails to |
|
| print...not cable or PC |
|
|
|
CKK105 | LAN/MIO Fail | Local Area Network communications failed |
| P R I N T |
|
| CARTRIDGE (PEN) |
|
CTT105 | Leaking Pen | Print cartridge has leaked in printer and damaged |
|
| printer |
|
|
|
CTT110 | Rejects Cartridge | Printer rejects cartridge or cartridge will not install |
|
| properly |
CTT120 | Short Pen Life | Cartridge life not to specifications |
|
|
|
| MISCELLANEOUS |
|
CYD100 | Loose/Damaged part | Broken, scratched, damaged or loose part |
|
|
|
CZZ000 | NTF | No trouble found |
|
|
|
