Loading Paper Tips

General Tips for Loading Media Effectively

To obtain the best print quality and avoid getting media jammed in the paper feed rollers, always use paper and other media that conform to the product’s specifications. Refer to “Product Information/Specifications.”

Load only one media type at a time into the IN tray making sure the right edge of the media is aligned with the right edge of the IN tray.

Insert all paper, cards, envelopes, labels, transparencies and banner paper print-side-down into the IN tray of the printer. (See "Determining the Print Side of Media.”)

Never load more than the recommended amount of media into the IN tray at one time.

Always load index cards, postcards, and envelopes in portrait orientation (that is, where the paper is longer than wide when placed in the IN tray).

Always use print settings in the printer driver that match the media type, size, and orientation.

Before inserting a stack of media into the IN tray, always tap its edges on a flat surface to even it out.