Troubleshooting Guide

No.

Problem

Probable Cause

 

Solution

 

Page

 

 

 

 

 

9

The subject was toward the

The subject was not correctly

With an EOS camera having

 

 

edge of the picture and it

exposed with the flash.

 

multiple focusing points,

 

 

came out overexposed.

 

 

select a focusing point which

 

 

 

 

 

covers the subject and then

 

 

 

 

 

compose the shot before

36

 

 

 

 

taking the picture. With an

 

 

 

 

86

 

 

 

 

EOS camera having only

 

 

 

 

 

 

 

 

 

one focusing point, set a

 

 

 

 

 

suitable exposure

 

 

 

 

 

 

compensation amount on the

 

 

 

 

 

minus side.

 

 

 

 

 

 

 

 

10

The subject was in front of a

The flash’s reflection in the

 

Position yourself or the

 

 

window and the subject’s

window caused the

 

subject so that the flash’s

 

 

face turned out dark.

underexposure.

 

reflection in the window does

36

 

 

 

 

not enter the picture. Or set

86

 

 

 

 

exposure compensation on

 

 

 

 

 

the plus side.

 

 

 

 

 

 

 

 

11

A group picture of people

The Speedlite tried to obtain

 

Set exposure compensation

 

 

wearing black clothing had

a correct exposure for the

 

on the minus side.

 

36

 

overexposed faces.

black clothing which has low

 

 

 

86

 

 

reflectance.

 

 

 

 

 

 

 

 

 

 

12

The periphery of the picture

The flash head’s zoom

 

Set the flash head to auto

 

 

came out dark.

setting that you set manually

zoom. Or manually set a

 

 

 

gave inadequate flash

 

zoom setting that is shorter

18

 

 

coverage for the lens focal

 

than the lens focal length.

 

 

 

length.

 

 

 

 

 

 

 

 

 

 

13

The picture looks

Flash exposure

 

Cancel the flash exposure

36

 

overexposed or

compensation was still in

 

compensation setting.

 

 

86

 

underexposed.

effect.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

14

The picture came out

Since the camera was set to

 

(1) Using a tripod is

 

 

blurred.

the Av mode and the scene

 

recommended.

 

 

 

 

was dark, a slow shutter

 

(2) Use the P mode.

28

 

 

speed was set automatically.

(3) Use the M mode on the

 

 

82

 

 

During the slow exposure,

 

camera

 

 

 

 

 

 

 

 

camera shake caused the

 

 

 

 

 

 

blurry photograph.

 

 

 

 

 

 

 

 

 

 

15

The slave unit does not fire.

The slave unit’s wireless

 

Set the slave unit’s wireless

53

 

 

selector is not set to

.

selector to

.

100

 

 

 

 

 

 

 

 

The slave unit is not within

 

Position the slave unit within

 

 

 

the master unit’s wireless

 

the wireless transmission

58

 

 

transmission range.

 

range.

 

 

 

 

 

105

 

 

 

 

 

 

 

 

 

 

 

 

 

117

Page 117
Image 117
Canon 550EX manual Troubleshooting Guide, 117