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Belkin P74471EA-B manual Technical Support, US Europe 00 800 223 55 Australia 1800 235 New Zealand

Models: P74471EA-B

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Troubleshooting

Technical Support

You can find technical support information at www.belkin.com/ networking. If you want to contact technical support by phone, please call:

US: 877-736-5771

Europe: 00 800 223 55 460

Australia: 1800 235 546

New Zealand: 0800 235 546

Singapore: 800 616 1790

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Belkin P74471EA-B Technical Support, US Europe 00 800 223 55 Australia 1800 235 New Zealand, Singapore, Troubleshooting

Contents

Network Adapter Wireless G USBConnect your desktop or notebook computer to a wireless network Wireless G USBNetwork Adapter 4 Using the Belkin Wireless Networking Utility 3 Installing and Setting up the Adapter1 Introduction 2 Overviewsection IntroductionAdvantages of a Wireless Network Benefits of a Home NetworkIntroduction 1. Placement of your Wireless Router or Access Pointsection 3. Cordless Phone Placement2. Avoid Obstacles and Interference Introduction5. Secure Connections, VPNs, and AOL 4. Choose the “Quietest” Channel for your Wireless NetworkIntroduction Overview Product Featuressection Overview Product SpecificationsApplications and Advantages Difficult-to-wire environmentsSystem Requirements Package Contentsa Protective Cap b Activity LEDStep 1 Install Installing and Setting up the AdapterPlug the Adapter into an Available USB Slot on your Notebook Computer Step 2 ConnectInstalling and Setting up the Adapter sectionStep 3 Configure Use the Belkin Wireless Networking Utility Installing and Setting up the AdapterInstalling and Setting up the Adapter Installation is now completesection Using the Belkin Wireless Networking Utility Network Status Lost Wireless ConnectionAvailable Networks Using the Belkin Wireless Networking UtilityNetwork Status and Solution Tips Using the Belkin Wireless Networking UtilityConnection Failure Securing your Wi-Fi Network Setting Wireless Network ProfilesUsing the Belkin Wireless Networking Utility sectionUsing the Belkin Wireless Networking Utility Wireless Protected Access WPA is the new standard in Wired Equivalent Privacy WEP is a less secure, but moreWired Equivalent Privacy WEP Using the Belkin Wireless Networking Utility128-Bit Encryption 64-Bit WEPEncryption Keys Using the Belkin Wireless Networking UtilityUsing the Belkin Wireless Networking Utility Wi-Fi Protected Access WPAsection Network key=Using the Belkin Wireless Networking Utility Changing the Wireless Security Settings64-Bit WEP Encryption WEP SetupUsing the Belkin Wireless Networking Utility sectionUsing the Belkin Wireless Networking Utility 128-Bit WEP EncryptionC3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key section Using the Belkin Wireless Networking UtilityUsing the Belkin Wireless Networking Utility WPA-PSK no serverUsing the Belkin Wireless Networking Utility Wireless Networking Utility Optionssection Advanced Diagnostic Tools Wireless Networking Utility HelpUsing the Belkin Wireless Networking Utility section Using the Belkin Wireless Networking UtilityI can’t connect to the Internet wirelessly TroubleshootingTroubleshooting The name of your wireless network appears in “Available Networks”section Installation CD-ROM does not start Wireless Networking Utility TroubleshootingPower LED does not come ON Adapter is not working Link LED is solid but I cannot connect to the Internet Signal strength is poorData transfer is sometimes slow TroubleshootingTroubleshooting What’s the difference between 802.11b, 802.11g, 802.11a, and Pre-N? Wireless Comparison ChartTroubleshooting US Europe 00 800 223 55 Australia 1800 235 New Zealand Technical SupportSingapore Troubleshootingsection TroubleshootingInformation Wi-Fi Interoperability CertificateFOR ELECTROMAGNETIC COMPATIBILITY DECLARATION OF CONFORMITY WITH FCC RULESInformation sectionModifications InformationCanada-Industry Canada IC Europe-European Union NoticeWhat this warranty covers Belkin Corporation Limited Lifetime Product WarrantyWhat will we do to correct problems? Product Warranty What is not covered by this warranty?Information How state law relates to the warrantysection Information