Problem Solving
Problem Solving Section
For your assistance, we have listed below a few common problems.
Phone does not work, check the following:
1.BASE UNIT is plugged into a power source.
2.HANDSET is charged.
3.TONE/PULSE Select Switch is in the right position.
4.TELEPHONE LINE CORD is plugged into the TELEPHONE JACK.
Range of phone limited, check the following:
1.BASE UNIT is centrally located in your residence.
2.BASE UNIT is not located near appliances.
No dial tone, check the following:
1.TELEPHONE LINE CORD plugs are connected to the TELEPHONE JACK and
TELEPHONE LINE CONNECTION JACK.
2.BASE UNIT is plugged into a power source.
3.If you had a power failure or had unplugged the BASE UNIT, replace the HANDSET on the BASE UNIT for 2 to 5 seconds to reset the system.
Received signal flutters or fades, check the following:
1.BATTERY PACK in the HANDSET is fully charged.
2.HANDSET is not too far from the BASE UNIT.
3.ANTENNA on the BASE UNIT is raised.
Interference on reception, check the following:
1.Noise may be picked up from electrical products in the home or electrical storms.
Generally, this noise is a minor annoyance and should not be interpreted as a defect in your system. (See Technical Information on page 30).
2. Choose an alternate channel using the del/chan button on the HANDSET.
Excess static, check the following:
1.Check to see that the ANTENNA is not touching another metal object.
If after pressing the talk button, you receive three “beeps” and no dial tone, check the following:
1.BASE UNIT is plugged into a power source.
2.If you had a power failure or had unplugged the BASE UNIT, replace the HANDSET on the BASE UNIT for 2 to 5 seconds to reset the system.
NOTE:
If none of the telephones in the house are working, disconnect one set at a time to verify that none of the phones are causing the problem. If you still have a problem after doing this, and your telephone still does not work, please contact your local phone company.
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