Razor 25117460 owner manual Troubleshooting Guide, Problem, Possible Cause, Solution

TROUBLESHOOTING GUIDE

Problem	Possible Cause	Solution
Vehicle does not run.	Vehicle is rolling backwards.	Throttle will not engage if the vehicle is rolling backwards. Come to a
		complete stop and then activate the throttle.
	Undercharged battery.	Charge the battery. A new battery should have been charged for at
		least 12 hours before using the vehicle for the first time and up to 8
		hours after each subsequent use.
		Check all connectors. Make sure the charger connector is tightly
		plugged into the charging port, and that the charger is plugged into
		the wall.
		Make sure power flow to the wall outlet is on.
	Charger is not working.	You may check to see if your charger is working by using a volt meter or
		asking your local Razor authorized service center to test your charger
		for you.

Vehicle was running but	Loose wires or connectors.
suddenly stopped.	Burned-out fuse.

Motor or electrical switch damage.

Check all wires and connectors to make sure they are tight.

The fuse will burn out and automatically shut off the power if the motor is overloaded.

An excessive overload, such as too heavy a rider or too steep a hill, could cause the motor to overheat. Refer to replacing the fuse instructions on page 5 of this manual. Correct the conditions that caused the fuse to burn out and avoid repeatedly burning out fuse.

Contact your local Razor authorized service center for diagnosis and repair.

Short run time (less than	Undercharged battery.
30 minutes per charge).

Battery is old and will not accept full charge.

Charge the battery. A new battery should have been charged for at least 12 hours before using the vehicle for the first time and up to 8 hours after each subsequent use.

Check all wires and connectors. Make sure the battery connector is tightly plugged into the charger connector, and that the charger is plugged into the wall.

Make sure power flow to the wall outlet is on.

Even with proper care, a rechargeable battery does not last forever. Average battery life is 1 to 2 years depending on vehicle use and conditions. Replace only with a Razor replacement battery.

	Brakes are not adjusted properly	Refer to brake adjustment instructions on page 4 of this manual.
Vehicle runs sluggishly.	Driving conditions are too stressful.	Use only on solid, flat clean and dry surfaces such as pavement or
		level ground.
	Tires are not properly inflated.	The tires are inflated when shipped, but they invariably will lose some
		pressure between the point of manufacturing and your purchase. Refer
		to instructions on page 4 of this manual to properly inflate tires.
	Vehicle is overloaded.	Make sure you do not overload the vehicle by allowing more than
		one rider at one time, exceeding the maximum weight limit, going up
		too steep a hill or towing objects behind the vehicle. If the vehicle is
		overheated, the temperature circuit protector will slow motor down
		and if the condition continues, will shut off power to the motor. Correct
		the driving conditions that caused the overheating, wait 5-10 minutes
		and then resume riding. Avoid repeatedly overheating the unit.

7