Troubleshooting 65
Troubleshooting
Unable to transfer files to Joybee 125:
Please check the following:
† If the USB cable has been securely connected to a PC and
Joybee 125, and Joybee 125 is turned on.
† If USB driver has been installed on your PC system.
† If battery on Joybee 125 is full.
Data stored in Joybee 125 is lost.
When power supply is unstable while Joybee 125 is con-
nected to a PC, it may cause data loss. Hence, we strong ly
recommend you to back up all data stored in Joybee 125.
BenQ Coproation shall make no representation on damage
or indemnification arising out of loss of data.
The memory on Joybee 125 is big enough for the files I want
to transfer to Joybee 125, but I just can’t transfer them to Joy-
bee 125.
Joybee 125 allocates memory in either 16KB or 32KB each
block. That is to say, when a file is but 1byte big, it will occu-
pies one block of memory. Therefore, even the total size of
files may not be bigger than the memory size, you may not
be able to transfer them to Joybee 125.
I can’t see anything on the screen of Joybee 125.
† Check battery status.
† The firmware of Joybee 125 may be damaged due to
improper operation, perform Firmware Update.