1911Troubleshooting

Frequently Asked Questions (FAQ)

The image is blurred:

Read the How to adjust the screen resolution section, and then select the correct resolution, refresh rate and make adjustments based on these instructions.

How do you use a VGA extension cable?

Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by working through the instructions in the How to adjust the screen refresh rate section It is normal for blurring to occur due to conduction losses in extension cables. You can minimize these losses by using an extension cable with better conduction quality or with a built-in booster.

Does the blurring only occur at resolutions lower than the native (maximum) resolution?

Read the How to adjust the screen resolution section. Select the native resolution.

Pixel errors can be seen:

One of several pixels is permanently black, one or more pixels are permanently white, one or more pixels are permanently red, green, blue or another color.

•Clean the LCD screen.

•Cycle power on-off.

•These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology.

The image has a faulty coloration:

It has a yellow, blue or pink appearance.

On the monitor, press “Enter” key and press W or X key to move to the “Recall” icon and press “Enter” key to enter “Recall” sub menu. Press Wor Xkey to select “Color Recall” and select “Yes” in “Color Recall” sub menu, then press “Enter” key to recall to factory settings. If the image is still not correct and the OSD also has faulty coloration, this means one of the three primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.

No image can be seen:

Is the prompt on the display illuminated in green?

If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means you are using a display mode that this monitor does not support, please change the setting to one of the supported mode. Please read “Supported operating modes” section.

Is the prompt on the display illuminated in orange?

If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.

Is the prompt on the display not illuminated at all?

Check the power supply mains socket, the external power supply and the mains switch.

Troubleshooting 30

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BenQ FP91GP, FP91GX user manual 1911Troubleshooting, Frequently Asked Questions FAQ
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FP91GP, FP91GX specifications

The BenQ FP91GX and FP91GP are stylish and high-performance LCD monitors designed for both home and office use. Featuring a sleek design, these monitors deliver impressive visual capabilities and robust functionalities suitable for a variety of demanding applications.

One of the standout features of the FP91GX and FP91GP is their display quality. Both models offer a native resolution of 1280 x 1024 pixels, which provides sharp and detailed images for an immersive viewing experience. With a contrast ratio that enhances the depth and vibrancy of visuals, users can expect bright whites and deep blacks that bring images and videos to life.

The FP91GX and FP91GP incorporate advanced screen technologies that significantly improve image clarity and responsiveness. A fast response time of 8 ms reduces ghosting and blurring during fast-moving scenes, making these monitors ideal for gaming and multimedia use. Additionally, a wide viewing angle ensures that colors remain accurate and consistent, even when viewed from the side.

Another feature worth noting is the adaptability of these monitors. They come equipped with multiple connectivity options, including VGA and DVI ports, making them compatible with a wide range of devices, from computer systems to laptops. This flexibility allows users to easily integrate the monitors within their existing setups.

Ergonomics is another key aspect of the FP91GX and FP91GP. The adjustable height and tilt features make it easy for users to find their ideal viewing position, promoting better posture and reducing strain during long hours of use. This is especially important for professionals who rely on their monitors for extended periods.

Furthermore, the BenQ FP91GX and FP91GP are designed with environmentally friendly features, adhering to energy-saving standards to reduce power consumption. Not only do these monitors perform well, but they also align with the growing demand for sustainable technology solutions.

In summary, the BenQ FP91GX and FP91GP are exceptional LCD monitors that combine design, performance, and sustainability. With their high-resolution displays, fast response times, and ergonomic designs, these monitors are well-suited for a wide range of users, from casual viewers to professionals seeking reliable and high-quality visual performance.
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