Caring for Your iCEBOX

Troubleshooting

The following are possible causes or solutions for potential problems.

Note: More Troubleshooting tips are available in the iCEBOX Help.

Problem

Possible causes/solutions

The screen and LED

The power cord is not plugged in.

are blank.

The power button on the back panel is turned off.

 

The power outlet is not working properly.

No dial tone is present when attempting to con- nect to the Internet.

The phone line is not connected firmly into the Phone In connection on back of the unit.

The phone line does not have a dial tone. To test, connect a different phone to the line. If there is no dial tone, contact your local telephone company.

icon appears on The selected function is not supported on the disc

screen.being played.

Disc ejects automati-

The disc is damaged or dirty.

cally or will not play.

The disc is not placed on the slot correctly, with the

 

label side up.

 

The disc is not in a compatible format, such as the

 

 

software discs provided by AOL® or Earthlink®.

 

 

 

The unit does not

The IR signal from the remote is not reaching the IR

respond to remote

 

detector (see fig. 6) – try standing a little farther

input.

back from the unit.

 

The batteries for the remote need replacement.

The unit does not The IR signal from the keyboard or remote is not respond to keyboard reaching the IR detector (see fig. 6 ) – try placing

input.the keyboard on the counter just in front of the unit or try stepping back from the unit.

The batteries for the keyboard need replacement.

Unit stops respond- ing to remote, keyboard, or stylus input.

The unit has stopped responding. Unplug the unit for five seconds. Plug the it back in and turn it on.

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Beyond icebox countertop owner manual Troubleshooting

icebox countertop specifications

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