18. DECOMMISSIONING AND SCRAPPING
After the working life of the turf cutter the user must have it dismantled and its components removed as per EEC directives or in accordance with current legislation in force in his country, taking particular care over the dismantling of the following materials of environmental impact:
-plastic parts
-rubber parts
-coated electric wiring
-petrol engine
-metal parts
-toxic substances
19. TECHNICAL ASSISTANCE
Routine maintenance must be carried out as per the instructions given in this Manual. For any instances not covered herein and for technical assistance in general contact your dealer referring to the data given on the identification plate affixed to the machine.
The right reference will ensure swift, precise answers.
For swift delivery of spare parts always quote the following information on the order:
-Machine model and serial number
-Part description and quantity required
For assistance concerning the engine it is advisable to contact the service centre authorized by the engine manufacturer (see engine manual supplied).
20. WARRANTY
Should a Billy Goat Machine fail due to a defect in material and / or workmanship, the owner should make a warranty claim as follows:
-The Machine must be taken to the dealer from whom it was purchased or to an authorized Servicing Billy Goat Dealer.
-The owner must present the remaining half of the Warranty Registration Card, or, if this is not available, the invoice or receipt.
-The Warranty Claim will be completed by the authorized Billy Goat Dealer and submitted to their respective Billy Goat Distributor for their territory. Attention: Service Manager. Any parts replaced under warranty must be tagged and retained for 90 days.
-The distributor service manager will sign off on the claim and submit it to Billy Goat for consideration.
-The Technical Service Department at Billy Goat will study the claim and may request parts to be returned for examination. Billy Goat will notify their conclusions to the distributor service manager from whom the claim was received.
-The decision by the Quality / Service department at Billy Goat to approve or reject a Warranty claim is final and binding.
Note: To process a Warranty Claim, it is necessary to quote the Model & Serial Number which are printed on the Billy Goat Serial Plate (See owner’s manual).
370406 | 27 | F103104A |
