![TROUBLESHOOTING](/images/new-backgrounds/50465/5046531x1.webp)
20 | TROUBLESHOOTING |
| Before Requesting Service Review These Suggestions | |||
Problem |
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Will not vacuum or has poor vacuum |
| Dirty debris bag. Nozzle height set too high or |
| Clean debris bag. Shake bag clean or wash. | ||
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performance. |
| too low. Nozzle gobbler door not in correct |
| Adjust nozzle height with caster adjustment. | ||
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| position. Hose kit door not in correct position. |
| Adjust nozzle gobbler and hose kit door position. | |
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| Clogged nozzle or exhaust elbow. Excessive |
| Unclog nozzle or exhaust (see page 6). Allow air | |
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| quantity of debris. |
| to feed with debris. | |
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Machine is difficult to maneuver. |
| Low tire air pressure. Nozzle too close too |
| Inflate rear tires to correct pressure. (See tire | ||
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| ground. |
| pressures on page 15.) Nozzle Bogie Wheels | |
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| touching or too close to ground. | |
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Abnormal vibration |
| Loose or out of balance impeller or loose |
| Check impeller and replace if required. Check | ||
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| engine. |
| Engine. | |
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Engine will not start |
| Stop switches off. Choke lever not in on |
| Check switches, choke, gasoline and oil. Or | ||
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| position. Out of gasoline. Low oil (Honda only). |
| contact qualified service person. Check for spark | |
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| Bad or old gasoline. Spark Plug wire discon- |
| with an approved tester. Clean or replace air | |
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| nected. Dirty air cleaner. |
| cleaner. | |
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Engine is locked, will not pull over. |
| Debris locked inside impeller. Engine problem. |
| See page 6, Clearing a clogged nozzle and | ||
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| exhaust. Contact an engine servicing dealer for | |
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| engine problems. | |
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No |
| Transmission not in gear. Operator's bail not |
| Check transmission gear selection. Check bail | ||
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| engaging belt or out of adjustment. Worn out or |
| cable adjustment and belt and chain (See page | |
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| broken belt. Broken or mispostioned belt. |
| 15). |
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Self propelled drive will not release |
| Sticking belt idler arm. Belt fingers out of |
| Check idler. Idler arm mounting screw may be | ||
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| adjustment, bent or broken. |
| too tight or too loose. Check wire belt guide | |
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| adjustment. Replace if broken. (see fig. 10 & 11 | |
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| adjustment on page 15). | |
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Noisy or broken chain |
| No chain lubrication. Chain out of alignment or |
| See Chain Adjustments on page 15. | ||
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| over tensioned. |
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Engine Service and Warranty
22.1Contact your nearest engine manufacturer's authorized
servicing dealer.
21 | Serial Plate | Record your machine model, serial number and | |
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1803 S. Jefferson P.O. Box 308
108 dB Lee's Summit, MO 64063 / USA
(816)
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Purchase Purchased
Datefrom
WARRANTY PROCEDURE
22Please fill in the WARRANTY CARD and send the upper part to Billy Goat. The WARRANTY terms are stated on the lower part which remains with the user. Whenever a Billy Goat Machine is faulty due to a defect in material and / or workmanship, the owner should make a warranty claim as follows:
The Machine should be taken to the dealer from whom it was purchased or to an authorized Billy Goat dealer.
The owner should present the remaining half of the Warranty Registration Card, or, if this is not available, the invoice or receipt.
The Warranty Claim will be filled in by the authorized Billy Goat Dealer, who will send it with the faulty part to Billy Goat headquarters.
The Quality / Service department at Billy Goat headquarters will study the claim and parts and will notify their conclusions.
The decision by the Quality / Service department at Billy Goat headquarters to approve or reject a Warranty claim is final and binding.
Note: To process a Warranty Claim, it is necessary to quote the Model & Serial number who are printed on the Billy Goat Serial Plate.
BILLY GOAT INDUSTRIES INC.
1803 S.W. JEFFERSON STREET LEE'S SUMMIT, MO
PHONE:
Part No. 830542 | Page 16 of 16 | Form No. F021302G |