Troubleshooting
Vacuum cleaner won’t turn on
Possible causes
1.Power cord not firmly plugged in
2.Blown fuse/tripped breaker
3.Electronic protector activated
4. Hose handle not full attached
WARNING:
To reduce the risk of electric shock, turn power OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting.
Remedies
1.Check electrical plug
2.Check/replace fuse or reset breaker
3.Turn vacuum off and unplug, see page 12
4.Remove handle and reinstall
Brush not rotating fully
Possible causes
1.Brush switch turned "OFF"
2.Vacuum is in upright position
3.Brush is jammed
4.Brush needs to be reset
5.Handle not fully attached
Remedies
1Make sure brush switch is pushed "ON"
2.Recline vacuum to operate brush
3.Remove obstruction or debris unplug cleaner and reset brush (pages 11 & 12)
4.Unplug cleaner to reset brush (page 11)
5.Remove handle and reinstall
Vacuum cleaner won't pick up or low suction
Possible causes | Remedies | ||
1. | Hose wand not properly positioned | 1. | Make sure hose wand is fully seated in base |
2. | Dirt container not installed properly | 2. | Correctly position and snap into place |
3. | Dirt container full | 3. | Empty dirt container |
4. | Clog in cleaner | 4. | Follow instructions on page 11 |
5. | Filters are dirty | 5. | Check and clean foam filter, check and replace |
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| HEPA media filter cartridge if needed |
6. | Hose not properly attached | 6. | Check |
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| make sure hose is securely in hose base |
Visible dirt escaping from cleaner |
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Possible causes | Remedies | ||
1. | Dirt container full | 1. | Empty dirt container |
2. | Filters or inner cyclone missing or installed incorrectly | 2. | Check inner cyclone, |
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3. | Dirt container not installed properly | 3. | Make sure dirt container is correctly |
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| postioned and snapped into place |
4. | Hose not installed properly | 4. | Make sure hose wand is fully seated in base |
5. | Hole or crack in hose | 5. | Check hose for holes or cracks and |
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| replace as needed |
w w w . b i s s e l l . c o m
8 0 0 . 2 3 7 . 7 6 9 1 | 13 |
