Troubleshooting - Total Floors®
Vacuum cleaner won’t turn on
Possible causes | Remedies | ||
1. | Power cord not plugged in | 1. | Check electrical plug |
2. | Blown fuse/tripped breaker | 2. | Check/replace fuse or reset breaker |
Vacuum cleaner won’t pick up dirt
Possible causes | Remedies | ||
1. | Incorrect height adjustment | 1. | Adjust powerfoot to correct height setting |
2. | Hose not attached to suction opening | 2. | Grasp quick reach handle and firmly push |
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| hose wand onto the suction opening |
3. | Crack or hole in hose | 3. | Check hose and replace if needed |
4. | Broken or worn drive belt | 4. | Replace drive belt, see page 15 |
5. | Rotating floor brush bristles worn | 5. | Replace brush |
6. | Rotating floor brush jammed | 6. | Remove brush and clean debris from brush ends |
7. | Clog in vacuum- hose/ foot/ body | 7. | Follow instructions on page 12 for clearing clogs |
8. | Dirt container full | 8. | Empty dirt container |
9. | Dirt container or upper tank not installed properly | 9. | Position correctly and lock in place |
10. | Filters are dirty | 10. | Check and clean |
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Tools won't pick up dirt |
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Possible causes | Remedies | ||
1. | Crack or hole in hose | 1. | Check hose and replace if needed |
2. | Clog in vacuum | 2. | Follow instructions on page 12 for clearing clogs |
3. | Dirt container full | 3. | Empty dirt container |
4. | Dirt container or upper tank not installed properly | 4. | Position correctly and lock in place |
5. | Filters are dirty | 5. | Check and clean |
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Vacuum cleaner is difficult to push |
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Possible causes | Remedies | ||
1. | Incorrect height adjustment | 1. | Adjust powerfoot to correct height setting |
Visible dirt escaping from cleaner |
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Possible causes | Remedies | ||
1. | Dirt container full | 1. | Empty dirt container |
2. | Filters missing or installed incorrectly | 2. | Check |
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| filters for correct installation |
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product. Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of
service. Contact us directly at 1-800-237-7691.
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