Troubleshooting

Vacuum cleaner won’t turn

Possible causes

1.Power cord not firmly plugged in

WARNING:

To reduce the risk of electric shock, turn power switch OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.

Remedies

1.Check electrical plug

Vacuum cleaner won't pick up dirt

Possible causes

Remedies

1.

Incorrect height adjustment

1.

Adjust powerfoot to correct height setting

2.

Hose not attached to suction opening

2.

Grasp Quick Release handle and firmly push

 

 

 

hose wand onto the suction opening.

3.

Twist 'n Snap hose not securely attached

3.

Make sure Twist 'n Snap hose is snapped

 

 

 

into locked position

4.

Crack or hole in hose

4.

Check hose and replace if needed

5.

Broken or worn drive belt

5.

Replace drive belt, see page 11

6.

Rotating floor brush bristles worn

6.

Replace brush

7.

Rotating floor brush jammed

7.

Remove brush and clean debris from brush ends

8.

Clog in vacuum

8.

Follow instructions for clearing

 

 

 

clogs on page 12

9.

Dirt container full

9.

Empty dirt container

10.

Dirt container not installed properly

10.

Position correctly and lock in place

11.

Filters are dirty

11.

Check and clean inner and outer circular

 

 

 

filters, pre-motor and post-motor filters

12.

Primary separator missing or installed incorrectly

12.

Check for a clog in the tube in the center of the

 

 

 

dirt container, clear and properly install

 

 

 

primary separator

13.

TurboBrush is clogged or debris is

12.

Maintain TurboBrush, see page 10

 

wrapped around the brush

 

 

Tools won't pick up dirt

 

 

Possible causes

Remedies

1.

Crack or hole in hose

1.

Check hose and replace if needed

2.

Vacuum hose, wand or tools clogged

2.

Follow instructions for clearing clogs on

 

 

 

page 12

3.

Dirt container full

3.

Empty dirt container

4.

Dirt container or upper tank not installed properly

4.

Position correctly and lock in place

5.

Filters are dirty

5.

Check and clean inner and outer circular

 

 

 

filters, pre-motor and post-motor filters

6.

Primary separator missing or installed incorrectly

6.

Check for a clog in the tube in the center of the

 

 

 

dirt container, clear and properly install

 

 

 

primary separator

Vacuum cleaner difficult to push

Possible causes

1.Incorrect height adjustment

Visible dirt escaping from cleaner

Possible causes

1.Dirt container full

2.Filters missing or installed incorrectly

w w w . b i s s e l l . c o m

Remedies

1.Adjust powerfoot to correct height setting

Remedies

1.Empty dirt container

2.Check inner and outer circular filter and post-motor filter for correct installation

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Bissell 82H5 warranty Troubleshooting, Possible causes