Fault finding
If your mower does not operate correctly, use the following table to locate the problem.
ProblemSolution
Mower does not run | (a) Check to make sure safety key |
when switch lever | has been inserted correctly. |
is activated | (b) Remove the safety key, turn |
| mower over and check that the |
| blade is free to turn. |
| (c) Has battery been fully |
| charged? Plug in charger and |
| wait for green light to come on. |
Mower stops when mowing | (a) Remove safety key. Turn |
| mower over and check that blade |
| is free to turn. |
| (b) Raise cutting height of wheels |
| and start mower. |
| (c) Has battery been fully |
| charged. Plug in charger and wait |
| for green light to come on. |
| (d) Check that safety key has not |
| fused. Replace if necessary. |
Mower runs but cutting | (a) Has battery been fully |
performance is | charged? Plug in charger and |
unsatisfactory | wait for green light to come on. |
| (b) Battery may need replacing. |
| Refer to ‘Battery disposal’ section. |
Mower is too hard to push | (a) Raise cutting height to |
| reduce drag on grass. Check |
| each wheel for ease of rotation. |
Mower is abnormally noisy | (a) Remove safety key. Turn unit |
and vibrates | on its side and check blade for |
| damage. If damaged replace with |
| Black & Decker replacement blade. |
| (b) If there is no visible damage |
| to the blade or underside of the |
| mower return to your local service |
| centre or authorised dealer. |
! | Warning! Always remove safety key before |
carrying out any inspection. | |
|
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Black & Decker lawn and garden guarantee
This guarantee provides 36 months parts cover and 12 months labour. Proof of purchase will be required.
If your Black & Decker product becomes defective , within the guarantee period, due to faulty materials and workmanship, we guarantee to either replace all defective parts, or at our discretion, replace the unit free of charge, provided that:
•The product is returned to us or our authorised repairers with evidence of purchase.
•The product has been used within the parameters of its consumer classification.
•The product has not been used for hire purposes.
•Repairs have not been attempted by anyone other than authorised repairer agents.
•The failure represents normal wear and tear.
This guarantee is offered as an extra benefit and is additional to your statutory rights.
What to do if your Black & Decker product needs repair
If your Black & Decker product should need repair the quickest and simplest way is to take or send it back to a Black & Decker authorised repair agent, providing proof of purchase if a guarantee repair is required.
If you have any difiiculty, please contact our sevice and information centre (tel: 0345 230230) who will give you every assistance.
Our guarantee policy
Failures due to the following are not covered:
•Replacing worn or damaged blades, nylon line and chains, or cables damaged during storage or use. These are regarded as replacement items which wear during normal usage.
•Failures as a result of sudden impact or obvious abuse.
•Failures due to usage not in accordance with instructions and recommendations contained in the instruction manual.
The use of other than genuine Black & Decker accessories and parts may damage or reduce the performance of you Black & Decker product and may render the guarantee void.
Black & Decker after sales service
If you need any help or advice please contact your local Black & Decker authorised repair agent. A full directory is printed on the reverse of the parts drawing included with your mower.
Other Black & Decker products
Black & Decker has a full range of outdoor power tools that make life easy in the garden. If you would like further information on the following products, please contact Black & Decker service information centre at the address on the back cover, or contact your Black & Decker stockist.
Lawnmowers | Hedgetrimmers |
Grass trimmers | Chainsaws |
Lawnrakers | Compost shredder |
Leafbuster |
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