Black Box manual Contacting Black Box, Shipping and Packaging, Model AC504A & AC504A-CP

Model AC504A & AC504A-CP

Contacting Black Box

If you determine that your extender is malfunctioning, do not attempt to repair the unit. Contact Black Box Tech. Support at 724-746-5500.

Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance if you have a complete description.

Shipping and Packaging

If you need to transport or ship your extender:

•Package it carefully. We recommend that you use the original container.

•Before you ship the units back to Black Box Corporation for repair or return, contact us to get a Return Authorization (RA) number.

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