Black Box IC908C, IC907C manual Appendix A. Troubleshooting, A.1 Tips, A.2 Calling Black Box

Models: IC907C IC908C

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Appendix A. Troubleshooting

RELAY OUTPUT CARD PCI

Appendix A. Troubleshooting

A.1 Tips

Following these simple steps can eliminate most common problems.

1.Install software first. After installing the software, add the hardware. This places the required installation files in the correct locations.

2.Identify all I/O adapters currently installed in your system. This includes your onboard serial ports, controller cards, sound cards, etc. The I/O addresses used by these adapters, as well as the IRQ (if any), should be identified.

3.Make sure that there is no conflict with currently installed cards. No two cards can occupy the same I/O address and may not be allowed to share IRQs.

4.Make sure that the systems card is securely installed in a motherboard slot.

A.2 Calling Black Box

If you determine that your Relay Output Card PCI is malfunctioning, do not attempt to alter or repair the unit. It contains no user-serviceable parts. Contact Black Box at 724-746-5500.

Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance if you have a complete description, including:

the nature and duration of the problem.

when the problem occurs.

the components involved in the problem.

any particular application that, when used, appears to create the problem or make it worse.

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Black Box IC908C, IC907C manual Appendix A. Troubleshooting, A.1 Tips, A.2 Calling Black Box, Relay Output Card Pci