CHAPTER 5: Troubleshooting
Table 5-1 (continued). Problems/causes/solutions.
Problem | Cause | Solution |
|
|
|
Both LEDs are | Both computers | Turn on at least |
off. | are off. | one computer. |
|
|
|
| There is a | Make sure that |
| bad connection. | both connections |
|
| are secure. |
|
|
|
One LED is on | At least one | This is not a |
while both | computer has | problem. You can |
computers are off. | keyboard power- | still use the compu- |
| up ability. | ter’s keyboard |
|
| |
|
|
|
AutoScan mode | At least one | Power on both |
does not work. | computer is | computers. |
| powered off. |
|
|
|
|
The AutoScan | AutoScan resets | Use a hotkey |
interval has | to a default of | command (see |
changed since its | three seconds | Table |
last use. | when both | the interval to |
| computers are | 8, 15, or 30 |
| powered off. | seconds. |
|
|
|
I need to connect | The ServSwitch | You need to |
my serial mouse. | does not support | upgrade your |
| a serial mouse. | computer and |
|
| purchase a USB |
|
| mouse. |
15
