BLACK BOXPower Over Ethernet Switch(PoE) Installation and User Guide

not the problem is corrected. If not, go to Step 5 below. If the problem is corrected, the LP004A Series Switch and its associated

cables are functioning properly.

5.If the problem continues after completing Step 4 above, contact your supplier of the LP004A Series 10/100 Mb/s Switch unit or if

unknown, contact BLACK BOX, Inc by phone at (724) 746-5500 or by

other appropriate method

5.2When Calling for Assistance

Please be prepared to provide the following information.

1.A complete description of the problem, including the following points:

a.The nature and duration of the problem;

b.Situations when the problem occurs;

c.The components involved in the problem;

d.Any particular application that, when used, appears to create the problem;

45

Page 58
Image 58
Black Box LP004A manual When Calling for Assistance